Spitzer Toyota Monroeville

I had to take my Highlander in because the back gate would not open. Had to replace both left and right hydraulic arms to the tune of $1600 (which I was not happy with AT ALL) because we did purchase a would not open. Had to replace both left and right hydraulic arms to the tune of $1600 (which I was not happy with AT ALL) because we did purchase an extended warranty. However, Deana Hicks made my suffering a little easier. She was so friendly, pleasant, and sympathetic to my problem. She really made my day! And, she is a very bi part of the reason that I’ll be returning to Spitzer to purchase a new vehicle. She is certainly an asset to your organization! More

Deanna Hicks kept me informed about the service to my car. She is such a pleasant person! car. She is such a pleasant person! More

I’ve been dealing with Spitzer Toyota for many years now and have always found the dealership and Service Department to be very professional and helpful. During my most recent trip I dealt directly with Ms. and have always found the dealership and Service Department to be very professional and helpful. During my most recent trip I dealt directly with Ms. Deana Hicks who handled my service needs I highly recommend this dealership and Ms. Hicks. More

Great customer service provided. My complain and concerns was well handle and professionally resolved quickly. My complain and concerns was well handle and professionally resolved quickly. More

Deana Hicks was very kind and considerate. She was a pleasure to talk to and very friendly, helpful She was a pleasure to talk to and very friendly, helpful More

Arpit Shah did an excellent job in explaining all the details of my car and made it a quick and easy and painless experience. he helped me get a competitive price. I will recommend him to anyone. details of my car and made it a quick and easy and painless experience. he helped me get a competitive price. I will recommend him to anyone. More

James Thomas displayed prompt and courteous service. He was a pleasure to to work with and very knowledgeable. He was a pleasure to to work with and very knowledgeable. More

Charles Carter went above and beyond to find the problem that turned out to be rather unique and elusive. He was patient and committed to getting to the root cause of the issue. Kudos to Charles! that turned out to be rather unique and elusive. He was patient and committed to getting to the root cause of the issue. Kudos to Charles! More

Charles Carter got me in and out in one hour for regular maintenance even though I arrived 30 minutes early. He listened to what I had to say and accomplished exactly what I requested in a prompt, efficient maintenance even though I arrived 30 minutes early. He listened to what I had to say and accomplished exactly what I requested in a prompt, efficient way. Thanks, Charles! More

Service was done in a reasonable timeframe, Charles Carter explained the work needed and the cost. Always happy with service at Spitzer. Carter explained the work needed and the cost. Always happy with service at Spitzer. More