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Spitzer Toyota Monroeville

Monroeville, PA

4.9
996 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 996 reviews

September 19, 2024

I get my car serviced at Spitzer Monroeville all the time. Charles Carter takes very good care of me all the time. More

by aiellosam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Sep 19, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 19, 2024

Service advisor Charles Carter does an excellent job and is knowledgeable, caring and professional. Keep up the good work. More

by timnanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Sep 20, 2024 -

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Toyota Monroeville.

Sep 20, 2024 -

Spitzer Toyota Monroeville responded

We are grateful for you leaving Charles this extraordinary review! We are thrilled to hear that Charles took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he was knowledgeable, caring and professional. Please drive safely and do not hesitate to let us know how we may be of further service to you.

September 12, 2024

My service advisor, Deana Hicks was great at communicating all the problems that where found with my 2017 Tacoma! More

by madlk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Sep 13, 2024 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Deana and our team, and we look forward to working with you again.

September 10, 2024

Polite knowledgeable and professional. Great test drive, made an acceptable deal, and were very satisfied with the whole experience More

by jwlf3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree, Tyler Rapp, Ben Seddon
Sep 10, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for choosing Spitzer Toyota Monroeville! Congratulations on your new vehicle! Please let us know if we can be of any more assistance.

August 26, 2024

The service department is superb. They are always attentive and informative. They are also knowledgeable and caring of the customers needs. More

by Donna.sorice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, James
Aug 26, 2024 -

Spitzer Toyota Monroeville responded

Hi, Donna! Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

August 06, 2024

I had to take my Highlander in because the back gate would not open. Had to replace both left and right hydraulic arms to the tune of $1600 (which I was not happy with AT ALL) because we did purchase a More

by Daisey1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Aug 06, 2024 -

Spitzer Toyota Monroeville responded

Daisey, Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. Deana and our team appreciate your business and hope to see you again soon!

June 14, 2024

Deanna Hicks kept me informed about the service to my car. She is such a pleasant person! More

by dneshoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Jun 14, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for leaving Deanna this amazing review! We are glad to hear that Deanna took exceptional care of you and your automotive needs. We are happy to know that she kept you informed on your car and was pleasant. Please do not hesitate to let us know how we may be of further service to you.

June 13, 2024

I’ve been dealing with Spitzer Toyota for many years now and have always found the dealership and Service Department to be very professional and helpful. During my most recent trip I dealt directly with Ms. More

by ededwards587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Jun 13, 2024 -

Spitzer Toyota Monroeville responded

We are incredibly grateful to have your patron at our store, Ededwards587! Your kind remarks and recommendation for Ms. Deana is pleasing to receive as we strive to provide the utmost quality service our guests deserve. If there is any other ways to meet your needs please do not hesitate to inform us. Safe travels until your next routine check!

June 11, 2024

Great customer service provided. My complain and concerns was well handle and professionally resolved quickly. More

by Ikenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Jun 11, 2024 -

Spitzer Toyota Monroeville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 06, 2024

Deana Hicks was very kind and considerate. She was a pleasure to talk to and very friendly, helpful More

by julsnie651
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Jun 06, 2024 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with Deana and our team. We're glad to hear we delivered such a great experience!