
Spitzer Toyota Monroeville
Monroeville, PA
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Last week, James Thomas did a great job of checking in my car to get the annual inspection stickers. Some maintenance services were overdue and James did a great job of explaining what each one was, includin car to get the annual inspection stickers. Some maintenance services were overdue and James did a great job of explaining what each one was, including photos/video of the underside of my car. He was both friendly and professional. When he showed me the actual air filter which they recommended be changed (which was filthy, being the original from 8 years ago), I commented that for sure I wanted that changed, because I was concerned about my lung health. James was very upfront to explain that this was the engine filter, and that the cabin air filter is what cleans the inside air, and he said they checked and it was still good (it had been replaced at a previous service visit). James Thomas made me feel good about this experience, and I will definitely return to Spitzer for future maintenance & service - he's a professional with a kind and caring personality. Thank you, James Thomas! More
Took 2022 Rav hybrid in for 30k mile service last weekand discussed fraying drivers seat. James Thomas immediately ordered the covers. Took it back this week to have them installed. Very happy with installat discussed fraying drivers seat. James Thomas immediately ordered the covers. Took it back this week to have them installed. Very happy with installation and timing. More
Fast, efficient,professional service addressing every service need my Toyota required. Every person I met that day at the dealership was wonderful!!! service need my Toyota required. Every person I met that day at the dealership was wonderful!!! More
Great experience with Adeem and the closing staff of Spitzer for the purchase of our vehicle. No pressure, answered all our questions and was very pleased. Spitzer for the purchase of our vehicle. No pressure, answered all our questions and was very pleased. More
James Thomas has been a pleasure to work with. He is always there with a smile and looks for opportunities to help in any way he can. He always goes the extra step. He is always there with a smile and looks for opportunities to help in any way he can. He always goes the extra step. More
Deana Hicks made my experience a 5 star review. She was kind, compassionate and knowledgeable. She went above and beyond to help me navigate the registration process. I would recommend Spitzer Toyo She was kind, compassionate and knowledgeable. She went above and beyond to help me navigate the registration process. I would recommend Spitzer Toyota to friends and family. More