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Spitzer Kia Cleveland - Service Center

Cleveland, OH

4.8
344 Reviews
Call Service Center (216) 600-0941

344 Reviews of Spitzer Kia Cleveland - Service Center

Sort by
February 04, 2024

Service was fast. Service representative was excellent. Vehicle was ready when promised. Youseff Albeik was very helpful. More

by Reenie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youseff Albeik
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Feb 08, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! Providing top-notch service is so important to us, and we are proud to know that Youseff's efforts could meet your satisfaction. Safe travels until we meet again!

February 01, 2024

Youseff Albeik was great, the process was quick and easy. I always do my services here. More

by jacksoik
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Spitzer Kia Cleveland responded

It's great to know that Youseff continues to take great care of you and your automotive needs. Thank you for taking the time to leave us this great review and recommendation. Safe travels until we meet again!

January 31, 2024

Belinda Frost in service, helped with my routine service. Had my vehicle completed and back to me in a timely manner. Always friendly and answers any questions I have. Christian Negron in sales also helps me More

by tabitha4cm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Negron
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Feb 01, 2024 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this amazing review! We are happy to hear that Belinda, Christian, and the team could provide you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

January 30, 2024

All was good. I was received well and taken to the waiting room. They did it faster than promised and provided the best service. More

by aminagalaguz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Youseff Albeik
Report | Print
Feb 01, 2024 -

Spitzer Kia Cleveland responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service. Safe travels!

January 30, 2024

My service advisor Belinda is always so knowledgeable, honest, and accommodating. I appreciate the genuine care and concern she displays for her customers. More

by IBankston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving Belinda this positive review! We are so glad that she took great care of you. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 29, 2024

Belinda was great, she took care of me and got me in and out in a quickly manner. More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

Spitzer Kia Cleveland responded

Christian, Thank you so much for your positive feedback! We are so glad that Belinda took great care of you throughout your visit! Please do not hesitate to let us know how we may be of further service to you in the future!

January 27, 2024

Belinda was very helpful and friendly answered all of my questions the service was completed on time More

by Ryan g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 30, 2024 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this positive review, Ryan! We are so glad that Belinda took great care of you. Our guests' satisfaction is our utmost priority and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

January 23, 2024

Nice and friendly staff. Very knowledgeable. Clean waiting area and restroom. Free coffee and water. More

by Scooter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briann Beerwa
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Jan 24, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! Providing a top-notch experience is always our goal, and we are glad that our efforts could meet your satisfaction. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 23, 2024

Brian Beeewa was very helpful but the Service Dept. quality of services has decrease tremendously. More

by Tireofpoorcustomerservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Beerwa
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January 19, 2024

Belinda Frost at Spitzer Kia is great to deal with. She makes the service experience painless and keeps you updated during the process. A true pro! More

by Jake5585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are happy to hear that Belinda could provide you with quality and efficient service. We hope to see you again the next time you are in need of automotive service!

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