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Spitzer Kia Cleveland - Service Center

Cleveland, OH

4.8
344 Reviews

344 Reviews of Spitzer Kia Cleveland - Service Center

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May 20, 2024

Belinda Frost was freaking amazing, polite thorough and was there 10 hrs later when I picked it up.. A-1 service… More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review, Pete! We are delighted that Belinda took great care of your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if anything!

May 10, 2024

It was a pleasure working with James Martin. I may have had to take my car back but he was very polite. Professional, courteous and concerned with the issue with my car. He kept me updated in d More

by Drukitty113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
May 10, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive feedback! Providing quality and efficient service is so important to us, and we are glad that James' efforts could meet your satisfaction. We are delighted to hear of your kind words. Safe travels!

April 28, 2024

I took my car in for repairs and the team was excellent. There was a little unforeseen situation in the beginning but Scott Peterson made up for that! I will definitely bring my Kia Seltos back in the futur More

by Jowharah Sabir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Peterson
Apr 29, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for this positive review about Scott! Offering quality and efficient service is so important to us, and we are pleased that your experience met your satisfaction. Please be sure to give us a call if there is ever anything more that our team may help you with!

April 19, 2024

I felt that the staff were helpful and sensitive to my issues .I also felt that the service staff James Martin was trying to facilitate my visit as quickly as . possible. I feel at this time that the mana More

by tedchaplik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mel Curran
Apr 19, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your positive review! We are happy to hear that James could provide you with the quality care that you so much deserve. Our guests' satisfaction is our utmost priority. We hope to see you again the next time you are in need of automotive service!

April 18, 2024

James Martin was professional and a pleasure to work with. I enjoy coming to this Kia dealership! More

by angelalozada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Apr 18, 2024 -

Spitzer Kia Cleveland responded

Thank you for the positive review, Angela! Providing top-notch service is so important to us, and we are glad that James' efforts could meet your satisfaction. Please contact us if anything!

April 16, 2024

Belinda Frost took great care to listen to my questions and sit in the car and explain a couple things to me. The dealership is clean and effective . I would recommend it More

by Audie 1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zade Assad
Apr 16, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and proud to know Belinda provided you with a 5-star experience! Safe travels until we meet again.

April 04, 2024

Belinda Frost was absolutely wonderful, my experience was a home run at Kia.. She was a professional in every aspect of my appointment. I highly recommend the service department at Kia. More

by maryffeckanin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Spitzer Kia Cleveland responded

It's great to know that Belinda had the opportunity to work with you, and made your overall experience hassle-free. We appreciate you taking the time to leave us this 5-star review and a great recommendation. Please do not hesitate to give us a call if anything!

March 20, 2024

Good service clean and knowledgeable Belinda frost did a great job explaining everything going on with the car More

by rocks13to5084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing the positive experience you had with Belinda! We are so glad that she could provide you with top-notch service. We hope that you continue to choose us for all of your future automotive needs!

March 15, 2024

Excellent communication and follow-up from the service adviser, Briann Beerwa. I needed some questions answered and keys programmed. They took me in right away and completed work within a half-hour. I wil More

by SokeA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Beerwa
Mar 20, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving Briann this wonderful review! We are overjoyed that she could provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. Safe travels!

March 14, 2024

Excellent service from Belinda Frost. She is a caring and a very helpful lady. Her service was excellent. More

by Mmey07
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! We are so glad that Belinda could get your automotive needs taken care of- quickly and efficiently. We wish you safe travels!

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