Spitzer Kia Cleveland - Service Center

Best experience I’ve had since I got my car Much Improved customer service...Desmond Peebles was really great...there was a mix up with the scheduling of my appt and he squeezed me in and was ve Much Improved customer service...Desmond Peebles was really great...there was a mix up with the scheduling of my appt and he squeezed me in and was very concerned about my experience and my concerns...very happy... More

fantastic service center everyone was so kind to us gave us snacks to have while we waited told me there was a recall on my vehicle great person and service was fantastic by everyone was so kind to us gave us snacks to have while we waited told me there was a recall on my vehicle great person and service was fantastic by all job well done very pleased kim was very kind to us More

Absolutely fantastic service! I purchased my Kia in 2011. Every single time I go to this dealership, I get nothing but the best! The representatives are courteous, professional a I purchased my Kia in 2011. Every single time I go to this dealership, I get nothing but the best! The representatives are courteous, professional and the work done is thorough and excellent. I could not ask for a better dealership! Thank you, Kia! More

No expectations No exceptation is always the way to go. Received great customer service: finance person advised me several times he was still searching. Someone on te No exceptation is always the way to go. Received great customer service: finance person advised me several times he was still searching. Someone on team was always there. More

Such a smooth ride The reason for my high rating is because of my sales person name Mercedes. She made the process so easy and she was such a delightful person to work w The reason for my high rating is because of my sales person name Mercedes. She made the process so easy and she was such a delightful person to work with. I told her what inwanyes and where I needed to be and she worked with me. More

Were Great Thing Happen I went in for my routine service and ran into my awesome salesman and friend for life now George Woods we were talking about my 2015 Optima and how I I went in for my routine service and ran into my awesome salesman and friend for life now George Woods we were talking about my 2015 Optima and how I only got 15 thousand miles on it ,and he couldn't believe it after 3 years and ask me would I ever think of trading it in and explain how leasing might be a better way to go well I skeptical at first but next thing you know I'm signing papers and even with a smile on my face and all I want to do this a thank you everyone and by the way from George it was good seeing you again thank you my friend and thank you Kia Spitzer More

Oil change I'm been dealing with Spitzer for guite a few years now and I'm still very happy with them Jim always gets me the car I'm looking for and the service I'm been dealing with Spitzer for guite a few years now and I'm still very happy with them Jim always gets me the car I'm looking for and the service department is very thorough they get you in and out when they say they will. If you are looking for a trusted dealership and service department then this is the go to place. The finance department works with you and they are very helpful and efficient. More

oil change Great service! friendly staff! Kim was VERY professional and friendly. I will definitely come back and I will be sure to tell everyone I know! Great service! friendly staff! Kim was VERY professional and friendly. I will definitely come back and I will be sure to tell everyone I know! More

Excellent service Always receive great service when i come there. Staff is friendly and always makes sure that all of my questions are answered before i leave. Always receive great service when i come there. Staff is friendly and always makes sure that all of my questions are answered before i leave. More

Great service I love coming there this is my second car from there and have always been treated great and will continue to bring my car there for service. Kim is aw I love coming there this is my second car from there and have always been treated great and will continue to bring my car there for service. Kim is awesome. More