Spitzer Kia Cleveland - Service Center

The man was very professional and very knowledgeable about the van. Everything was done in a timely matter. about the van. Everything was done in a timely matter. More

Greasy customer service by Richard Montague. I was in need of emergency tire replacement and he was of great assistance. I was in need of emergency tire replacement and he was of great assistance. More

Randy Maggio was great in assisting me as a service provider. He explained all my options, remained in good contact with me throughout the process, and explained to me how to maintain my car's longevit provider. He explained all my options, remained in good contact with me throughout the process, and explained to me how to maintain my car's longevity. Thanks Randy! More

Just had my 15,000 mile maintenance done. Belinda Frost was my service advisor. She did an excellent job - explained what was needed and what was not. Reviewed all the services performed wit Belinda Frost was my service advisor. She did an excellent job - explained what was needed and what was not. Reviewed all the services performed with me. She is knowledgeable and professional and will spend the time needed to make sure you are satisfied with the service. More

The staff is friendly and really tries to help. However, my view of the company has changed. They hired a third party to install my remote start. I'm having issues of inferior quality with the FOB. However, my view of the company has changed. They hired a third party to install my remote start. I'm having issues of inferior quality with the FOB. Now one is totally broken. They gave a number to call. My calls were never returned. And now it's MY responsibility to pay $100 for a new one with a different company they referred me??? This isn't right. Would not go back there. I could've used a third party I knew and trusted, but I trusted Kia to use a reputable company. More

Brought my vehicle in for oil change, inspection and a recall issue. Was assisted by James Martin and was very pleased with his help. He informed of status of vehicle and time of service was very good, recall issue. Was assisted by James Martin and was very pleased with his help. He informed of status of vehicle and time of service was very good, no long wait. James offered me cofffee while I waited (very nice). You have a very nice employee in James. More

Service was done well and the guy that worked with me, Randy, was super kind. Randy, was super kind. More

I was at the dealership on Nov. 21, 2024 for my routine maintenance. James Martin, my Service Advisor, was great and professional! He explained/went over everything with me. I have 21, 2024 for my routine maintenance. James Martin, my Service Advisor, was great and professional! He explained/went over everything with me. I have been dealing with Spitzer Kia for years now and have always been very happy with Service Dept. and staff! I would definitely recommend this dealership to my family and friends! More

This dealer is great. My service advisers are quick to get you in and out as soon as possible. The service department and sales staff answer all of your question and wor My service advisers are quick to get you in and out as soon as possible. The service department and sales staff answer all of your question and work with you to achieve the best deals for you. My family and I have purchased four cars from them over the last three years and will not go to any other dealer. More

I have always had a good experience when I visit Spitzer Kia West. Belinda Frost always goes above and beyond for us whenever we take our car in for service Kia West. Belinda Frost always goes above and beyond for us whenever we take our car in for service More