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344 Reviews of Spitzer Kia Cleveland - Service Center
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July 04, 2025
I, have been bringing my car to Spitzer KIA Car Service located at 3414 Brookpark, Rd. Parma, Ohio for over 7 years for all my car needs. They have never let me down. I recently had my car serviced at Sp located at 3414 Brookpark, Rd. Parma, Ohio for over 7 years for all my car needs. They have never let me down. I recently had my car serviced at Spitzer KIA on June 27,2025. I was there for a routine oil change and tire rotation. Their service department is always friendly and my service adviser, that day was Belinda M. Frost, was incredibly helpful and explained everything clearly offered additional services for currant visit and my next visit with my car. Belinda,was very helpful, knowledgeable and professional. She was also very patient and addressed all my needs for my car. KIA's service adviser, also asked me if I was waiting for the car or do I need a ride home. My reply to Belinda was I am waiting for my car. She reminded me where the waiting area was and they have coffee and water available. By the time I walked to the waiting area, I received a text message from my service adviser, Belinda welcoming me to Spitzer KIA and if I have any questions to call her and her phone number. I am always impressed with their professionalism and Excellent Customer Service I highly recommend this dealership for all your Car Service Needs. The dealership staff is professional, knowledgeable and they do an Excellent job. Christine B. More
by christineblaut
Employees Worked With
June 19, 2025
I would like to thank randy Maggio at Spitzer kia Cleveland he was very helpful he let me know what was happening with my claim and he got the job done. Thank u so much Cleveland he was very helpful he let me know what was happening with my claim and he got the job done. Thank u so much More
by Bethrpalus
Employees Worked With
Randy Maggio
June 11, 2025
Belinda has been wonderful to work with in service. She always takes care of me and my son Liam. She always takes care of me and my son Liam. More
by Mary O.
Employees Worked With
June 01, 2025
Pretty friendly staff that are there to help you through the process of getting your vehicle serviced the process of getting your vehicle serviced More
by carlosestevez43
Employees Worked With
May 29, 2025
Went in for a recall repair, Darius Roberts was extremely friendly and helpful. Very knowledgeable, was able to answer all my questions gave me an accurate time frame for the repair to be completed extremely friendly and helpful. Very knowledgeable, was able to answer all my questions gave me an accurate time frame for the repair to be completed. Excellent job by him! More
by scojake
Employees Worked With
Darius Roberts . 5 stars
May 27, 2025
Love my Kia …. Spritzer Kia has a wonderful service dept ! Belinda Frost always goes above and beyond with her customer service ! Makes you feel part of the Kia f Spritzer Kia has a wonderful service dept ! Belinda Frost always goes above and beyond with her customer service ! Makes you feel part of the Kia family ….. Kerry Parma Ohio More
by sblueyedevil
Employees Worked With
April 10, 2025
We had a great experience with our recent service appointment. My car needed several things done and our service advisor Rachel Lewis kept my husband informed. Rachel was pleasant and professional. appointment. My car needed several things done and our service advisor Rachel Lewis kept my husband informed. Rachel was pleasant and professional. We were very satisfied. More
by colemae
Employees Worked With
April 08, 2025
I make my appointments every single time. And I have very good experience. I recommended everybody. For service And I have very good experience. I recommended everybody. For service More
by lousasic79
Employees Worked With
April 07, 2025
I recently picked up a nail in my sidewall. It had to be replaced. Belinda Frost was very friendly and professional, she kept me informed on the price of replacement and pickup time. Thanks, B It had to be replaced. Belinda Frost was very friendly and professional, she kept me informed on the price of replacement and pickup time. Thanks, Belinda. More
by pgr
Employees Worked With
