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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,884 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,885 reviews

November 30, 2024

Right from the beginning George was very professional and kind. He made the entire buying process simple and relaxing. More

by EdNolan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell, George R. Woods
Dec 04, 2024 -

Spitzer Kia Cleveland responded

Ed, Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. George will be thrilled to hear your kind words as well. Warm wishes and safe travel!

November 27, 2024

I was at the dealership on Nov. 21, 2024 for my routine maintenance. James Martin, my Service Advisor, was great and professional! He explained/went over everything with me. I have More

by CG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Dec 04, 2024 -

Spitzer Kia Cleveland responded

Thank you for your time and review! We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! James will be thrilled to see you mentioned him on this top-notch review. Should you need anything else, please do not hesitate to call.

November 21, 2024

This dealer is great. My service advisers are quick to get you in and out as soon as possible. The service department and sales staff answer all of your question and wor More

by Richard Ballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin, Kim Boutell, Belinda Frost
Nov 21, 2024 -

Spitzer Kia Cleveland responded

Richard, We are grateful for you leaving us this exceptional review! We are pleased to know that our team got you in and out as soon as possible and answered all of your questions. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 20, 2024

All the staff were friendly and 💯 satisfied with my car buying experience. Would not hesitate to buy again More

by lisa.wacker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Caudill, Michael Rosado
Nov 21, 2024 -

Spitzer Kia Cleveland responded

Lisa, Thank you for leaving us this incredible review! We are happy to know that our team was friendly and your are satisfied with your car buying experience. We look forward to working with you again in the future when the time comes. Congrats on your new vehicle- behalf of the entire Spitzer Kia Cleveland team!

November 19, 2024

I have always had a good experience when I visit Spitzer Kia West. Belinda Frost always goes above and beyond for us whenever we take our car in for service More

by Gkeipert18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Nov 21, 2024 -

Spitzer Kia Cleveland responded

We appreciate you for leaving Belinda this stellar review! We are delighted to know that she always goes above and beyond for you. If there is ever anything more that we may help you with please do not hesitate to let us know.

November 16, 2024

George Woods should be the face of that dealership. He answered my questions, applied zero pressure, and made the buying experience as smooth as possible. More

by Brian B
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George R. Woods, Mel Curran
Nov 21, 2024 -

Spitzer Kia Cleveland responded

Brian, Providing white glove service is so important to us here at Spitzer Kia Cleveland and we are glad that George's efforts could meet your satisfaction! We are thrilled to know that he was zero pressure, answered your questions and made your experience as smooth as possible. Congratulations on your new vehicle- behalf of the entire team!

November 12, 2024

James Martin was professional and knowledgeable. Made sure I was informed throughout the process of my visit. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Nov 14, 2024 -

Spitzer Kia Cleveland responded

Sam, We appreciate your positive review! We are glad that James took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

November 11, 2024

Just bought our 5th car from Spitzer Kia and all 5 with the help of George Woods! We always have a great experience with George. He is personable, knowledgable, and an upfront and honest person. When we More

by MAYG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
Nov 14, 2024 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this wonderful review! We are honored by your continued business, and we are overjoyed that George consistently provides you with a top-notch experience. He will be delighted to hear of your kind words. We warmly congratulate you on your new vehicle- on behalf of the entire team!

November 08, 2024

Always my place to get my services The whole service team is awesome. I wouldn’t go anywhere else More

by @KIAGUY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMES MARTIN
Nov 14, 2024 -

Spitzer Kia Cleveland responded

Thank you for your positive review! We are delighted that our team consistently provides you with top-notch service. We wish you safe travels and we look forward to continue providing you with our best care in your visits to come!

November 07, 2024

James was very professional and got me in and out of the dealership for my oil change! More

by TiaDucsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Martin
Nov 07, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving James this 5-star rating! We are glad that he got your automotive needs efficiently taken care of. If there is ever anything more that we may help you with, please do not hesitate to give us a call!