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Spitzer Kia Cleveland
Cleveland, OH
2,351 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible.
Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is.
We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 2,351 reviews
May 17, 2018
Great staff I came in looking for a car with my issiter, and the staff was nothing but great. Very helpful and makes sure we left happy. Went above and beyond for I came in looking for a car with my issiter, and the staff was nothing but great. Very helpful and makes sure we left happy. Went above and beyond for us and gave good conversation More
by Breonna kinchen
Employees Worked With
Vincent Viscusi, Josh Darnall
May 17, 2018
Drive, Enjoy, Relax and Buy I stopped in on a Friday after work and test drive the Sportage. I set up an appointment on Saturday to come back and drove the Sorento. Our salesman I stopped in on a Friday after work and test drive the Sportage. I set up an appointment on Saturday to come back and drove the Sorento. Our salesman Josh was great. It was truly like buying from a friend. Freddy the sales manager has a great team that he trains well to help the car buying experience. Vince in finance may be short but he stands tall above the rest in the service and time it takes to get everything right. Stop in and buy from this great team. More
by Riding in style
May 16, 2018
"New Kia" Very pleasant experience. George Woods was my salesman and was very personable and knowledgeable. He even came in on his day off so I could pick Very pleasant experience. George Woods was my salesman and was very personable and knowledgeable. He even came in on his day off so I could pick up my new car. He took his time to explain how to work many of the features on the vehicle, and even set up my phone to the car. All my questions were answered. They made the business transaction very easy and seamless. (Jeremy did the finance portion and was also a pleasure.) Everyone in the dealership seemed very friendly. Would definitely recommend this dealership to anyone looking for a car. More
by suecamp
May 16, 2018
First time buyer Very personable. Everything was explained. They answered all my questions no matter how small or how many. It was my first time buying a car and they Very personable. Everything was explained. They answered all my questions no matter how small or how many. It was my first time buying a car and they made it easy. I'm glad they brought up the car that I wanted. More
by Greenkiajoe
Employees Worked With
Gary V. Grow
May 15, 2018
Pleasant experience Josh Darnall was our salesman and was very thorough regarding the features of the vehicle we purchased. He explained the financial process every step Josh Darnall was our salesman and was very thorough regarding the features of the vehicle we purchased. He explained the financial process every step of the way. Josh was very personable and made our experience a whole lot of fun. This dealership and Josh are highly recommended by me based on experience More
by Barrbie42
Employees Worked With
Vincent Viscusi, Josh Darnall
May 15, 2018
Fast and easy and GREAT DEAL.. Gary Grow was very helpful,not pushy, sensitive to my needs,even somewhat funny. I thought I knew what I wanted before I walked into the dealership,B Gary Grow was very helpful,not pushy, sensitive to my needs,even somewhat funny. I thought I knew what I wanted before I walked into the dealership,But after I test drove a few cars I knew my first choice was not the one for me.(and so did Gary). He found me another car to try and also found me a great deal.He also explained all my options of financing ,set up all my newer features on dashboard. I am a 3 time return KIA customer and would recommend Gary to all my friends. Thank You .! More
by Lanie2666
Employees Worked With
Gary V. Grow
May 13, 2018
Great customer service my first time time buying a car from a lot. Very satisfied with all the support from all 3 of them. Definitely will be telling everyone about it. my first time time buying a car from a lot. Very satisfied with all the support from all 3 of them. Definitely will be telling everyone about it. More
by Jojoansiah7
Employees Worked With
Vincent Viscusi, Joshua Valentine, Mercedes Valentine
May 12, 2018
Treated very well I had a very good experience. Knowledgeable sales person. Arleen was very good. Vince the finance person was willing to work with me very pleased I had a very good experience. Knowledgeable sales person. Arleen was very good. Vince the finance person was willing to work with me very pleased More
by Louch1951
Employees Worked With
Vincent Viscusi, Arleen Robles
May 12, 2018
Sensitive to one's needs and likings They have the most polite dealers I've visited and we have purchased many cars. Our salesman Jim Parson makes it happen and gets u what you want. They have the most polite dealers I've visited and we have purchased many cars. Our salesman Jim Parson makes it happen and gets u what you want. More
by debbie and Joey Bruner
Employees Worked With
Other Employees :
Jim Parson, Kim Boutell, Vincent Viscusi, Brian Kaufman, Mike Balis, Arleen Robles
May 11, 2018
Found Out After the Fact I expressed that one of my number one wants in the car was the voice activated phone I had in previous cars. I was told by Arleen and Josh that the So I expressed that one of my number one wants in the car was the voice activated phone I had in previous cars. I was told by Arleen and Josh that the Soul had that feature. After purchase, I learned that it only works with iPhone, not Android, and this is a problem because I am on the road all day in my work making phone calls. Did not receive a call back from them after they indicated they would call me back. I called and was told it doesn't work with Android, and when I said this was an issue for me after being specific with what I wanted, I was told someone would get back to me. They never did. IT IS NOW 6/20, AND I STILL HAVE NOT HEARD FROM KIA PER THEIR RESPONSE TO MY REVIEW ON 6/1. i AM HAPPY TO WORK WITH THEM TO RESTORE MY FAITH IN THIS DEALERSHIP, BUT I'VE NOT HEARD ANYTHING BACK. More
by Don4bebp
