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Spitzer Kia Cleveland
Cleveland, OH
1,958 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible.
Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is.
We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,958 reviews
May 10, 2017
Genuine Sales Experience Car buying (negotiating?) isn't always something one relishes doing on a free Saturday....especially one as cold, rainy and nasty as it was here in Cl Car buying (negotiating?) isn't always something one relishes doing on a free Saturday....especially one as cold, rainy and nasty as it was here in Cleveland recently. But our recent experience at Spitzer Kia on that particular Saturday was enough to renew one's faith in the process. Our Sales Associate, Rich Jaenke, was able to forge an immediate bond with my wife and I with an approach that was as courteous, professional, knowlegable and 'genuine' as we've ever found in someone in his position. He pocessed a 'soft-spoken' quality (and I know, this desciption isn't always one used to describe car salesmen) that put us at ease. We felt extremely comfortable talking with him both about our car needs and budget considerations. Rich went out of his way to ensure our satisfaction and troubleshhoot a couple of issues for my wife with respect to the car's interior. All in all, a stellar committment to Customer Service. Our sincere gratitude and appreciation. More
by J-man
Employees Worked With
Vincent Viscusi, Richard Jaenke
May 08, 2017
Epitome of the stereotypical sleazy car dealership. Let's start with the car. I purchased a used vehicle here because I was looking for something fairly difficult to find and was able to locate a used e Let's start with the car. I purchased a used vehicle here because I was looking for something fairly difficult to find and was able to locate a used example at this dealership that had relatively low miles for it's age after doing a rather extensive search. The dealership went out of their way to make a minimum effort to make said vehicle fit to drive. New tires were badly needed, yet only two were replaced and with the cheapest generic option available. I later found out that the AWD system in the vehicle could be damaged if tires of different types or diameters were used. Because the dealership used generic tires, I was unable to find suitable replacements and had to buy four new tires. If that wasn't bad enough, I later found out that two of the vehicle's oxygen sensors were faulty. One of the items in the list of repairs that were made before my purchase read thusly: "Check engine light on - Corrected." Dollars to donuts, they reset the car's computer and called it a day instead of spending $30 on replacement parts. Moving on to the finance department... My first piece of advice is to make a point to negotiate on the final cost of the purchase and not the monthly payment. The sleazeballs at this dealership will do their best to sneak things like extended warranties and insanely high "document fees" into your purchase. Do not, by any means sign any papers until you have discussed every line item listed in the final purchase price, because you will spend THOUSANDS of dollars on things that you do not want or need. More
by ShadeTree
Employees Worked With
Vincent Viscusi
May 07, 2017
Great buying experience Yesterday I leased a brand new 2017 Kia Sportage in Hyper Red. Mike made the car buying experience fast and easy. He was a pleasure to work with and m Yesterday I leased a brand new 2017 Kia Sportage in Hyper Red. Mike made the car buying experience fast and easy. He was a pleasure to work with and met all of my needs. More
by Nona Vicky
May 05, 2017
2016 Kia Soul I went to Kia to trade in my car and get a new car. I am on a tight budget due to planning a wedding. We worked with Kia and she was wonderful. She di I went to Kia to trade in my car and get a new car. I am on a tight budget due to planning a wedding. We worked with Kia and she was wonderful. She did everything she could to meet our needs and request. More
by Xowhatatragedy
Employees Worked With
Vincent Viscusi, Kiyyah Jawad
May 05, 2017
Great teamwork! I was very impressed with Kiyyah and her ability to help me with the purchase of my first car. I truly feel that her and Vincent really helped me get I was very impressed with Kiyyah and her ability to help me with the purchase of my first car. I truly feel that her and Vincent really helped me get the approval for the loan. I was also impressed by how kind everyone one was and with the selection of the vehicles. More
by Erinlhayes85
Employees Worked With
Vincent Viscusi, Kiyyah Jawad
May 04, 2017
Fantastic Experience! After a disappointing experience at another Kia dealership, I found myself at Spitzer Kia being warmly greeted at the door by Freddy. He was sincerely After a disappointing experience at another Kia dealership, I found myself at Spitzer Kia being warmly greeted at the door by Freddy. He was sincerely interested in providing a no hassle, no pressure experience. I have been a Kia customer since 2004 and have been very happy with my cars. I am now a loyal customer to Spitzer after the excellent customer service I received and will recommend them to all my friends and relatives! Thanks so much to everyone for all your hard work! More
by FGarre6094
May 03, 2017
Outstanding service. He is very professional and understanding of what it is you are looking for. I will definitely recommend people to Kia and to see George. Thank you He is very professional and understanding of what it is you are looking for. I will definitely recommend people to Kia and to see George. Thank you! More
by Lugie
April 29, 2017
Great listners After visiting a couple of dealers we found Josh at Spitzer Kia. He listened to what we wanted and didn't try to oversell us! Jeremy Zabell is a grea After visiting a couple of dealers we found Josh at Spitzer Kia. He listened to what we wanted and didn't try to oversell us! Jeremy Zabell is a great Finance guy with great taste. More
by Awbmwm3
April 26, 2017
Awesome! I'm on my second leased vehicle from this Kia dealership, sales person and manager did everything possible to meet me half way the first time. Now I I'm on my second leased vehicle from this Kia dealership, sales person and manager did everything possible to meet me half way the first time. Now I came back for my second lease and I had the same experience which was great. Andrew (sales person) went up and beyond for me in everything I asked. Left with a new car feeling great. More
by Joeljoel
Employees Worked With
Andrew Bogeas
April 26, 2017
We had a good experience. They were very helpful getting us into a new vehicle that we wanted and tried their best to work within our budget. Andrew and Vincent were great! They were very helpful getting us into a new vehicle that we wanted and tried their best to work within our budget. Andrew and Vincent were great! More
by Tracy345
Employees Worked With
Vincent Viscusi, Andrew Bogeas
