Spitzer Jeep RAM Brook Park
Brook Park, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 783 reviews
I want to recommend Bob Ott as a salesman who was genuine in his approach and very thorough. He was not over-bearing and what you see is what you get. He treated my wife and I with professionalism and fairne in his approach and very thorough. He was not over-bearing and what you see is what you get. He treated my wife and I with professionalism and fairness. He certainly went out of his way to ensure we found the car we wanted.Thanks Bob and Spitzer is very lucky to have you on their team. More
My wife and I had a great experience at this dealer,Erica vella was very helpfull very friendly and never rushed us through any part of buying our jeep,while we waited for approval I watched the browns game vella was very helpfull very friendly and never rushed us through any part of buying our jeep,while we waited for approval I watched the browns game with some of the salesmen they were really great and overall laid back. More
In working with the salesman in trying to buy a used car,because I had poor credit they tried 9 banks. This dropped my credit # 29 points.No one said they were gonna run it 9 times! When I called to com car,because I had poor credit they tried 9 banks. This dropped my credit # 29 points.No one said they were gonna run it 9 times! When I called to complain it was useless. They just kept tellinf me how great spitzer is. Well I think their just another dealership trying to rip you off. The sad part is this review won't do anything. They just laugh and go back to work. .. More
I arrived for my appointment and was greeted at the door by the salesman I would work with to purchase my new car. We looked at some possible vehicles and narrowed it down to an Avenger. With their no hagg by the salesman I would work with to purchase my new car. We looked at some possible vehicles and narrowed it down to an Avenger. With their no haggle pricing and the no xx way they do business was very refreshing. After getting the trade appraisal and running the figures it was left to the financing people to get me the best terms possible. The important thing here is the financing department was able to get me a rate and payment I could deal with. In all it was one of the easiest vehicle purchases I've ever made. More
Tony was not pushey or hovering over us. He introducted himself to us and just ask if he could help us. We went into the office with him and ended up buying a brand new 2013 ram truck. The process was fa himself to us and just ask if he could help us. We went into the office with him and ended up buying a brand new 2013 ram truck. The process was fast and easy and we were in and out of there quickley. There was no leaving us to go disapear somewhere and come back with an answer and then leave again. He explained everything and never had to disappear, not even once. it was a real pleasure and made our experience very comfortable. Would deffintely go back to him again next time we need another car or if family members need a car. More
We stopped by just to see what they were offering in Jeep Grand Cherokees. It was close to closing time but we received excellent service and they stayed longer than closing to help us. We ended up purchas Grand Cherokees. It was close to closing time but we received excellent service and they stayed longer than closing to help us. We ended up purchasing a Jeep. From the salesman Bob Ott, with the help of Priten Patel and the financing department is was a great transaction and would recommend this dealership for the purchase of a vehicle. Their financing department was great. They went above and beyond to assist us. Thank you. More
Are salesperson dawn was great she got use into a jeep patriot.We love this jeep took are trade gave us a fair price .We would recommend dawn and spitzer .If you need a car go to spitzer agin great jeep patriot.We love this jeep took are trade gave us a fair price .We would recommend dawn and spitzer .If you need a car go to spitzer agin great jeep good price ..We will be going back agin for are next cars. More
I recently bought a new pickup from Spitzer and had a very good experience from start to finish. Everyone was very friendly and professional from the moment I stepped through the door. What brought very good experience from start to finish. Everyone was very friendly and professional from the moment I stepped through the door. What brought me to Spitzer instead of another dealership was their clear, no trick pricing on their website and on their cars in the lot. The price they display is the price everyone qualifies for, not like most dealers where you learn that the price on the internet was only for those who qualify for all these exclusive discounts (military, college grad, etc., etc.,). So, I was able to look at their cars and not be surprised what my car payment would be. To my surpise, I actually qualified for more discounts than were advertised - Not less. What will keep me coming back was their polite and patient manner while I was being indecisive about which vehicle I liked the most. They made sure I fully understood the features of all of the vehicles I looked at and they were very knowledgable about their products. If you ever want a low-pressure car shopping experience where they treat you like a valued friend, then talk to Kirk Kennedy or Sid Grinstein - the two sales professionals I dealt with. They are the best in my book, and I have bought my share of cars over the years. More
I stopped in to look at the new Jeep and drove out with a new 2013 Wrangler unlimited. Bob Ott was easy to work with and explained everything and answered all my questions. I received a fair trade on my old new 2013 Wrangler unlimited. Bob Ott was easy to work with and explained everything and answered all my questions. I received a fair trade on my old jeep which made the deal even better. The whole staff at Spitzer was friendly and helpful. I would recommend Spitzer to anyone I know looking for a new car. More