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Spitzer Jeep RAM Brook Park

Brook Park, OH

4.4
1,259 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,259 reviews

October 10, 2026

This is the best dealer experience ive had and have bought multiple cars from multiple dealers and this is the best experience so far thanks to my cool sale people Addison Ed Petrella More

by stephenvogt922
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Paradise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gemelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Addison Black
Oct 10, 2026 -

Spitzer Jeep RAM Brook Park responded

Knowing that purchasing your used Ford Fusion Hybrid at our dealership stood out as the best experience you’ve had means a lot to our team. Hearing that our sales team made the process enjoyable is truly rewarding.

October 09, 2026

We were very pleased with our experience at Spitzer. Shannon was our sales person; she did a great job showing us the car and had a fun personality. Jesse in finance was also helpful. Overall we would b More

by manda.zerby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Chunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2026 -

Spitzer Jeep RAM Brook Park responded

Knowing you’d shop with us again means a lot to our team. We’re glad Shannon’s fun personality and expertise made finding your used Kia K5 so enjoyable. It’s rewarding to know our finance department provided helpful support.

October 07, 2026

Shannon was very pleasant to work with and informative and she knows exactly what she’s doing when carbine is needed More

by eldoraphillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mel Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Chunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2026 -

Spitzer Jeep RAM Brook Park responded

Our team is pleased Shannon could guide you through the details of your new Jeep Compass purchase. Hearing you found her both pleasant and informative means a lot to us.

October 03, 2026

My experience was more than wonderful! They worked with me in my unfortunate situation! I would recommend 1000x. Ask for Ed Petrella he’s GREAT! More

by Jasmine C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ted Sawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Paradise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gemelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2026 -

Spitzer Jeep RAM Brook Park responded

Hearing that our team could assist you in that difficult situation and that the purchase of your Jeep Compass was exceptional means a lot to us. We’re glad Edward provided the support you needed, and thank you for recommending us so highly.

October 01, 2026

Super friendly staff. Especially Shannon. The best car buying experience I’ve ever had. My wife is absolutely thrilled with her new Jeep! More

by tjackson19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Chunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura McKinley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Spitzer Jeep RAM Brook Park responded

Your praise of our team’s friendliness and Shannon’s support highlights what we strive for every day. Knowing your wife is thrilled with her new Jeep Gladiator means a lot to us.

October 01, 2026

She made the car buying experience enjoyable and helped me get a really fair deal on my used car More

by chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Horvat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gemelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakiyyah Jawad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for the five-star rating! We’re glad our team made the purchase of your used Chevrolet Trax enjoyable and helped you secure a fair deal.

September 29, 2026

Had a great service experience with my 24 Grand Chrokee. Crystal was a life saver! Got me back in my car faster than my usual dealership. Customer service like that creates a customer for life! Thank you so More

by cadams16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re glad Crystal could step in and get you back on the road quickly. Thank you for trusting our service team with your Grand Cherokee. Hearing that your experience exceeded expectations means a great deal to our team.

September 28, 2026

She was so helpful and knowledgeable about the car I wanted. Her and Fallon made sure I was comfortable in the car, comfortable with the price and comfortable during the process. I can’t say enough grea More

by aleciasheppard2
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ted Sawicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Chunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fallon Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Spitzer Jeep RAM Brook Park responded

Your comments about Shannon and Fallon ensuring you felt confident with the Jeep Cherokee, pricing, and the entire process highlight our commitment to clear guidance. Knowing you felt comfortable every step of the way is incredibly rewarding. Your kind words and five-star rating mean a great deal to our team.

September 28, 2026

Ed was our salesperson, he was fantastic in finding us our new vehicle, very transparent and accommodating. More

by justinbellian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Spitzer Jeep RAM Brook Park responded

Knowing Edward’s transparent and accommodating approach made finding your used Chrysler Pacifica easier means a great deal to our team. We hope you enjoy every mile in your Pacifica, and thank you for your five-star review.

September 28, 2026

Really really good experience. The salesmen were very professional. Friendly friendly friendly! And also helpful. More

by nolanwhite1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Petrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Paradise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fallon Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Spitzer Jeep RAM Brook Park responded

Our sales team enjoyed guiding you through your used Jeep Compass purchase. Knowing you found us welcoming, knowledgeable, and supportive means a lot to us.

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