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Spitzer Jeep RAM Brook Park

Brook Park, OH

4.8
809 Reviews
Spitzer Motor City Inc always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 809 reviews

November 28, 2017

Great Stopped in Tuesday night to see gae.. everyone was very nice I didn’t think I would leave with a car but I did and I love it.. thank u More

by Newcar15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaetano Seagro
November 26, 2017

3rd time customer I got a great deal on a great SUV! Dan Guts was great and treated me as family! He showed me the carfax and even set the time on the clock. They was More

by Newcar4mycrew
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Gura
November 25, 2017

Happy This is the best experience I have had ever in getting a vehicle. I lease my cars and Paul and Rob were very informative on all the products availabl More

by jkrist46
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Licursi, Paul Lascola
November 25, 2017

Happy and excited! We've never owned a jeep and I'm so excited to drive it(if he lets me)! I would highly recommend this dealership! Very nice! More

by sue Krist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Licursi, Paul Lascola
November 24, 2017

Great experience! Guy helped us out and was a pleasure to deal with. Love the Renegade. Would recommend Spitzer and Guy if your in the market for a new car. More

by Iamkat68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaetano Seagro
November 24, 2017

Great experience Paul was very easy to work with. He was knowledgeable and not pushy. He answered my questions and helped me turn in my leased vehicle and purchase a c More

by Jodi44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lascola
November 22, 2017

Fantastic service Guy went above and beyond to make sure I got a great deal on my car. They earned my busI was in the future! Thank you for the great service, Guy! More

by Mikelight59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaetano Seagro
November 22, 2017

Fast, efficient, knowledgable We went to the dealership to buy one truck. Guy gave us a couple more choices to look at. He was very knowledgeable about all the trucks and finance More

by Kat and Bones Gademer
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck-Finance; Drew-Insurance, Gaetano Seagro
November 20, 2017

Great lots of fun Josh Valentine ment me at the door with great customer service very welcoming and got right to the point getting me the car I needed. More

by Tiffiney banks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Valentine
November 18, 2017

Desperate need of a new service center. Had nothing but problems with this dealership. Service department treats customers like idiots. Mike in service dept spreads a toxic culture and needs More

by Disappointed123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike in service dept needs to be fired. Very toxic environment he started.
Nov 29, 2017 -

Spitzer Jeep RAM Brook Park responded

We're sorry to hear you were unhappy with your experience. It's extremely important to us to provide a transparent and welcoming environment to our customers so your feedback will help us identify way in which we can improve. We are currently transitioning under new management and if they haven't already, a team member will be reaching out to better assist your concerns. Again we appreciate you taking the time to bring this to our attention and we look forward to working towards a positive resolution.

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