Spitzer Jeep RAM Brook Park
Brook Park, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent Salesman Gaetano Seagro was excellent to work with again! This is my second vehicle I have bought from him and would highly recommend him to friends and family Gaetano Seagro was excellent to work with again! This is my second vehicle I have bought from him and would highly recommend him to friends and family. His professionalism during our time together was great and his knowledge of my vehicle was outstanding! More
Awesome experience This was our second time working with Guy and he was great! Super straight forward and easy to work with. Always a great experience working with him! This was our second time working with Guy and he was great! Super straight forward and easy to work with. Always a great experience working with him! More
Pleasure to work with Very easy and accommodating. Gaetano went over the vehicle and explained or answered every question we had about it. We look forward to working with h Very easy and accommodating. Gaetano went over the vehicle and explained or answered every question we had about it. We look forward to working with him when it is time to purchase another vehicle More
Great experience Guy helped to make this process as easy as possible. It's never fun searching for a new car but Guy was straight forward from the start and made it a Guy helped to make this process as easy as possible. It's never fun searching for a new car but Guy was straight forward from the start and made it a much easier process. More
Overall it was a good experience they were really willing to work with us to get us into the vehicle that we wanted overall it was a good experience. Thank you they were really willing to work with us to get us into the vehicle that we wanted overall it was a good experience. Thank you More
Bad customer service I purchased my Certified preowned car in February. Great sales persons Ali and he wanted everything to be as easy as possible. I would recommended him I purchased my Certified preowned car in February. Great sales persons Ali and he wanted everything to be as easy as possible. I would recommended him at a different dealership. When I was purchasing the car I wanted the dealership to get my plates. I got my title in the mail so I called to see about my plates and the lady in the office getting into a fight with me saying they don’t get plates on used cars which I understand but I asked if they would get them and I would pay the dealership so I would Not need to go out and get them myself to save time. Then after a month of owning my car the breaks and front end were making noise so I took it in. They said it was nothing and sent me on my way. Now a couple weeks after that my car would not start and when t finally did all of the lights I the dash were on such as check engine check transmission and that my 4x4 would not work. Mind you this is a certified used car. So I took it in Asap. When I got there they said my battery was shot and I needed another one and it was not under any warranty. The used car department paid $80 of my bill. It cost me 200 on top of the car that I bought a month and a half ago. I asked how this could happen and I was told it could happen over night. But once it was replaced my cars auto stop function worked which has not worked since I purchased the car. Meaning this has been the problem since I purchased the CPO car. More
Great experience Had a great experience at Spitzer. Paul was friendly and helped me find exactly what I was looking for. He also got me a better price than I could fin Had a great experience at Spitzer. Paul was friendly and helped me find exactly what I was looking for. He also got me a better price than I could find anywhere else, and I couldn't be happier with my purchase. After I bought the car, he took the time to show me all the features of the car and connect my Bluetooth. Best of all, he wasn't pushy or aggressive, and I felt comfortable the entire time I was there. Would definitely highly recommend. More
I don’t know how this car dealer got 4.5 stars My car is covered under full warranty which is what I paid extra for, my car breaks down refuses to start, I call roadside ( WHICH ARE GREAT AT WHAT T My car is covered under full warranty which is what I paid extra for, my car breaks down refuses to start, I call roadside ( WHICH ARE GREAT AT WHAT THEY DO ) to get my car to the dealer to see what’s going on. Two days later my car is still sitting outside in the lot, hasn’t even been diagnosed yet, nobody is calling me back! I call back every 4 hours to get an update and all I’m told is well we are busy! Well I’m without a car that gets me back and forth to work everyday! My husband’s car dealer ( nissan ) gets him a rental car when they know he’ll be without a car for a day or more! I REGERT CHOOSING THIS DEALERSHIP! More
Great experience Paul was very professional and helpful. He answered all of our questions. We had a great experience. Thank you for making it a easy process. Paul was very professional and helpful. He answered all of our questions. We had a great experience. Thank you for making it a easy process. More
Very positive experience The entire process was handled quickly and professionally. The sakes staff was very knowledgeable and extremely helpful. They made the process very qu The entire process was handled quickly and professionally. The sakes staff was very knowledgeable and extremely helpful. They made the process very quick. I would highly recommend Spitzer. More