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Spitzer Jeep RAM Brook Park

Brook Park, OH

4.8
785 Reviews
Spitzer Motor City Inc always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 785 reviews

August 08, 2018

Excellent service from friendly dealer This dealership is primarily a new car dealership, but I went here to purchase a used car, since my price range was too low for a new car. Paul Lascol More

by Orhodes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lascola
August 01, 2018

first grase adn oil change Desmond Peebles was very polite and informative. he told me everything that they were goin to do. he was very helpful. told me how long it would take More

by crazy cat lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Anderson
July 30, 2018

Helpful, wonderful great buying experience! Paul was very helpful and knowledge able about all cars we were interested in. . He was able to make suggestions , showed us many cars and listened ve More

by Kristi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Gura, Paul Lascola
July 23, 2018

Great Dealership This is the second Jeep I have leased from Paul, he is knowledgeable and patient which makes the entire experience much more enjoyable. Paul always ta More

by peterichards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lascola
July 07, 2018

Awesome I love Paul he is a great sales man. He was professional. He needs a great raise. Please tell him thank you. He is awesome. More

by Blestwoman1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Lascola
June 28, 2018

Great customer service and attention to detail would definitely shop here again for next car. They were even very good with having to go and get my car that I wanted from an More

by Bigcountry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaetano Seagro
June 25, 2018

Terrible Finance Department Carshawn Johnson was the finance representative. I told him multiple times that I wanted a 48 month loan and he changed it to 54 months without tellin More

by Kasaris1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carshawn Johnson , Alli Ali
Jun 26, 2018 -

Spitzer Jeep RAM Brook Park responded

We're sorry to hear you were unhappy with your finance experience and strive to have transparent dealings with our customers. We would like to opportunity to make things right and will have one of our team members from management reach out to you shortly to better address your concerns. Thank you for bringing this to our attention, we hope to earn your confidence and business back.

Aug 13, 2018 -

Kasaris1 responded

Today is 8/13.. almost 2 months later and I have still not been contacted by management to help resolve my issue.

June 23, 2018

customer service Kirk Kennedy was our service rep. he was polite, knowledgeable,explained to us the plans,about the different services we have with car ,he knew everyt More

by powWoo3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Vela is a wonderful representative of Spiztsers Finance dept.she explained about the payments,andthe rental agreements and everything we needed to know, Kirk Kennedy
June 20, 2018

My new car and i love it Gaetano Seagro was very helpful and understood what i wanted and took the time to get to know me and it made me fell like he wanted to help me More

by Nedia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaetano Seagro
June 16, 2018

Very accommodating My sales consultant, Paul Lascola was very personable. He listened to my concerns and did everything he could to meet my needs. I will be back More

by Badass Mom
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lascola, Adib Nader
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