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Spitzer Jeep RAM Brook Park

Brook Park, OH

4.8
785 Reviews
Spitzer Motor City Inc always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 785 reviews

September 17, 2018

Very Very BAD Dealership This dealership, has the worst customer service, I have ever seen, which includes the buying experience. I do (NOT) recommend, this dealership, to any More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Licursi, Robert Langelier
Sep 19, 2018 -

Spitzer Jeep RAM Brook Park responded

Brad, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. We would like an opportunity to make this up to you. If you are willing, please reach out to us at 440-220-5805 so we can work towards a resolution.

September 14, 2018

Quick and great service They were very friendly and we were able to find what we needed quick and easy. And they made the trade in very easy as well. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Masa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Gura, Luaay Haddad
September 13, 2018

Horrible never buy a car here!!!!!! I've been trying to get in contact with the GM since I purchased my car in February.... I've never had one of my calls returned ... had to spend $45 More

by Lisa
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alli Ali
Sep 19, 2018 -

Spitzer Jeep RAM Brook Park responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 440-220-5805 to discuss your concerns, as your satisfaction is of utmost importance to us.

September 12, 2018

Very helpful The sales reps and managers were very pleasant and helpful throughout the process, without being high pressure. They were responsive to phone calls an More

by Ladybird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Gura, Luaay Haddad
September 09, 2018

Honest Our experience was a great experience! Paul and Dan were honest and up front the whole time and made the experience super smooth. Definitely would rec More

by Ironwing1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Gura, Paul Lascola
September 08, 2018

Absolutely wonderful customer service We are so happy with our brand new Chrysler Pacifica. Nick was helpful and pleasant and the entire staff was professional and we couldn’t be more happ More

by Totally Jawsome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : One of the Roberts in management helped us but we don’t remember his last name.
September 05, 2018

Good experience untill the end I liked my sales person from the beginning. He would listen to what we were saying and looked for what we asked and needed and could afford. When we s More

by Lefthappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Gura, Alli Ali
August 30, 2018

Great quick service! Desmond got my car in quickly to remedy a warning light on my dash. I really appreciate the quick and courteous service! I'll be back for my service n More

by A.H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desmond Peebles
August 23, 2018

New Jeep Compass Nick was a big help in finding what I’ve been wanting. He knew every question and was a great help in getting the numbers right and everything. He ma More

by OHJeep80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Masa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Gura
August 12, 2018

My first Jeep buying experience First time ever @ Spitzer Jeep and the experience was hassle-free, stress-free, and they were easy to deal with and made my first car buying trip to S More

by Tng811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erica Vella, Paul Lascola
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