Spitzer Jeep RAM Brook Park

Great dealership with outstanding sales reps Went to trade in my leased Jeep Compass and received a great offer on a new lease. Drove home in my new 2020 Ram lease and the team worked well to ass Went to trade in my leased Jeep Compass and received a great offer on a new lease. Drove home in my new 2020 Ram lease and the team worked well to assist in my transaction process. Highly recommend spitzer motor city and Gaetano (sales rep). More

Recall service Tim Carolin was very prompt and helpful with the service on my car, he took care of another issue and informed me quickly when my car was ready Tim Carolin was very prompt and helpful with the service on my car, he took care of another issue and informed me quickly when my car was ready More

Great deal. Everything went smoothly. Second time I have bought from Spitzer. Knowledgeable sales person. Got me an excellent deal. Would highly recommend. Very nice. bought from Spitzer. Knowledgeable sales person. Got me an excellent deal. Would highly recommend. Very nice. More

Excellent service. Adam Hynch did an excellent job. Oil change and tire rotation took less than 1/2 a half hour. Adam Hynch did an excellent job. Very good employee. change and tire rotation took less than 1/2 a half hour. Adam Hynch did an excellent job. Very good employee. More

Good service My name is Shirley Drake every time I come here Lisa in service go above and beyond to make sure I'm taking dam good care of thank u so much Lisa have My name is Shirley Drake every time I come here Lisa in service go above and beyond to make sure I'm taking dam good care of thank u so much Lisa have a blessed day. More

Stuck with no car and noone wants to claim responsibility - it has been two weeks now and I'm still without my car. Prior to me having to drive to Texas to be stationed with my husband, I got an oil change th - it has been two weeks now and I'm still without my car. Prior to me having to drive to Texas to be stationed with my husband, I got an oil change there. They DID NOT replace all parts accordingly and I leaked oil from Ohio to Oklahoma unknowingly, before my engine blew. Called them after my car was towed to a dealership in Oklahoma and was told by Brian that they messed up and would be fixing everything. NOT EVEN 24 HOURS LATER THEY BACKED OUT AND WILL NOT ACCEPT RESPONSIBILITY! Now I am stuck in a new state with no car and two kids. They want to pass the blame on recalls that dont even go to my car! This is absolutely ridiculous and horrible management!!! More

Horrible dealer with most employees having terrible customer service. Got a new lease for dodge jounrey and found next day damage in rear seat. Was told cant be warr with most employees having terrible customer service. Got a new lease for dodge jounrey and found next day damage in rear seat. Was told cant be warrantied and nothing they can do. Contacted FCC for assistance and they also did nothing. Salesman said he would look at it and see what he could do with weeks between emails back. Now 2000 miles in no seat repair and now has awd service light abs and traction control all met with an attitude and no sense of customer service. Finally left a review and all was made right by Brian who was very helpful just a shame it took a review for them to show initiative in solving this. More

painless great service and nice people in and out in a short period of time got me into a price i could afford love the car great service and nice people in and out in a short period of time got me into a price i could afford love the car More

straight foward everything went fine...customer service great...all concerns were attended to promptly...everything was explained thoroughly...everyone was very court everything went fine...customer service great...all concerns were attended to promptly...everything was explained thoroughly...everyone was very courteous...they all worked as a great team...happy holidays and best wishes More