Spitzer Jeep RAM Brook Park

SERVICED MY CAR FOR RECALL FAST, EFFICIENT SERVICE- OTHER DEALERS DID NOT WANT TO DO THE RECALL WORK IT SEEMED BECAUSE I DID NOT BUY AT THEIR DEALERSHIP. SPITZER DID NOT EVEN ASK THAT QUESTION. MIKE HANDLED DEALERS DID NOT WANT TO DO THE RECALL WORK IT SEEMED BECAUSE I DID NOT BUY AT THEIR DEALERSHIP. SPITZER DID NOT EVEN ASK THAT QUESTION. MIKE HANDLED MY SERVICE AND HE WAS VERY EFFICIENT More

Had a great experience with the sales crew as well as the finance team. I arrived and drove away with the vehicle of my choice in under 3 hours. finance team. I arrived and drove away with the vehicle of my choice in under 3 hours. More

Great experience and excellent service with Nicholas Masa… Thank you, Thank you! Will definitely be back again. Masa… Thank you, Thank you! Will definitely be back again. More

I was made to feel very welcome and there was no high pressure to influence my decision to purchase. pressure to influence my decision to purchase. More

I had an exceptional experience at this dealer. I had gone there to look at a vehicle for my wife and ended up purchasing a vehicle for myself as well from salesman Nick Masa. I bought his and hers Chall gone there to look at a vehicle for my wife and ended up purchasing a vehicle for myself as well from salesman Nick Masa. I bought his and hers Challengers! The entire staff was excellent and I recommend them to anyone. More

I had a great service experience at Spitzer this week! Mike and Samantha did an excellent job of taking care of my concerns. He was very kind and professional and kept me up on the progress of my vehicle. Mike and Samantha did an excellent job of taking care of my concerns. He was very kind and professional and kept me up on the progress of my vehicle. More

I do not have the name of the service person who performed my LOF, nor the young lady who did the intake when I arrived. I was quite happy to have been offered this free offer. The entire process we performed my LOF, nor the young lady who did the intake when I arrived. I was quite happy to have been offered this free offer. The entire process went very well, courtesy-wise, friendly and timely. However, I have oil sots on my garage floor that I have never had before. They seem to be dry, so I’m guessing it was more of a failure to take care of a spill rather yhan a leak. I was just surprised to find oil on my floor where I never had them before. More

I have now purchased my 4th Jeep vehicle from Spitzer and have had a terrific experience each of those times. This time around my sales guy was Luis Romero who was virtuous, enthusiastic, knowledgeable and have had a terrific experience each of those times. This time around my sales guy was Luis Romero who was virtuous, enthusiastic, knowledgeable and attentive. I will go back there again ad again. More

The sales team went to bat for me on delivering an incredibly fair, highly competitive and overall excellent deal to swap my well loved Cherokee with a beautiful new Wrangler. They took time to listen incredibly fair, highly competitive and overall excellent deal to swap my well loved Cherokee with a beautiful new Wrangler. They took time to listen to my wishes and were patient with me, as opposed to too persistent, and didn’t rush to close a sale before I was ready. This approach helped ensure my entire sales experience was the best it could be. It was nice to work with negotiation partners (salesperson & management team) with whom I felt mutual respect, as I needed to balance a busy schedule that day and work through a deal that involved multiple nuances. The team held its focus on continually delivering excellent customer service, and now I’m loving my new ride. More

had my tires rotated they found a screw they plugged the tire never told me it was on the side wall which is unsafe to drive went ask about it they acted like it was no big deal after 3 cars I think I will tire never told me it was on the side wall which is unsafe to drive went ask about it they acted like it was no big deal after 3 cars I think I will take my business elsewhere four know on. Wilbur brewer. More