Spitzer Jeep RAM Brook Park

Lisa Leclair is very personable, and my vehicle service experience exceptional. A 10 out of 10 in my book. experience exceptional. A 10 out of 10 in my book. More

On June 9th, my 2021 Dodge Charger, with only 42,000 miles, experienced an electrical issue. Mopar recommended I take the car to Spitzer, the nearest Dodge service center. On June 11th, Spitzer infor miles, experienced an electrical issue. Mopar recommended I take the car to Spitzer, the nearest Dodge service center. On June 11th, Spitzer informed me that they had "fixed" the issue, which they attributed to a missing PCM fuse. This was puzzling since the fuse box had not been tampered with before. A few weeks later, while out with my family, the car broke down again. This time, they claimed it was related to a recall and that they had resolved it. Two weeks after that, the car broke down again with the same problem: the engine went into limp mode, and I couldn't shift the car until I turned it off and manually put it into gear. Spitzer assured me it was fixed and that the repair was covered under warranty. However, over Labor Day weekend, the car broke down again with the same issues. I returned the car to Spitzer on a lunch break and informed them that I needed to leave by 1:30 pm. They initially promised a rental car if my car wasn't ready within an hour and a half, but when 1:30 pm came around, they refused to provide a rental. Ed Biro and Jesse Campbell then told me they couldn't confirm whether it was the same issue I had been experiencing for the past three months and again refused a rental car. THE CAR IS AT ANOTHER DODGE DEALERSHIP WHERE THEY ARE STILL TRYING TO SOLVE THE PROBLEM THAT SPITZER FAILED TO FIX! At least the dealership where it's currently being service at is provided me a rental and is doing detailed analysis to determine the true cause of the problem instead of piece mailing it and then gaslighting the situation. More

David Adkins and Ted both helped me get into my second Gladiator in less than 6 months and even finding a second one like I wanted. Awesome team to work with! Gladiator in less than 6 months and even finding a second one like I wanted. Awesome team to work with! More

Long time customer Joel Wilson is my go to person Treats me like a queen always bends over backwards to make sure I'm satisfied Treats me like a queen always bends over backwards to make sure I'm satisfied More

Well, I know where all the nice people in the world are at, they work at Spitzer CDJR !!! Lisa in service was exceptional !!! I’ve never been to another dealer where multiple employees came up to me and as at, they work at Spitzer CDJR !!! Lisa in service was exceptional !!! I’ve never been to another dealer where multiple employees came up to me and asked if I would like a water or coffee. A+++ to all the employees there ! Keep up the great work ! More

Spitzer's team worked with me to find the best possible solution for my car buying needs within my budget. Mike Langelier was excellent throughout the process. solution for my car buying needs within my budget. Mike Langelier was excellent throughout the process. More

Another fine deal and very helpful. 18 months ago I bought a 2019 compass it just got totalled. Tony black and nick mesa helped me with buying a replacement car 2021 jeep renegade .best 18 months ago I bought a 2019 compass it just got totalled. Tony black and nick mesa helped me with buying a replacement car 2021 jeep renegade .best could afford right now .they went above and beyond my expectations .I will be bock.thank you great job More

David Adkins provided 11/10 service! I highly recommend working with him, best salesman I have worked with in a long time. I highly recommend working with him, best salesman I have worked with in a long time. More

Nick and Josh were both very helpful and explained all the features and walked me through the paperwork. He set me up with presets and Jeep app. the features and walked me through the paperwork. He set me up with presets and Jeep app. More

Michael Langelier was the sales associate who was very welcoming and helpful to me. He took the time to go through the vehicle and explain all of the features. He was extremely accommodating during the welcoming and helpful to me. He took the time to go through the vehicle and explain all of the features. He was extremely accommodating during the vehicle demonstration and test drive. Prior to coming in, I was leaning to another company but Michael Langelier made my choice easy an easy one and I would recommend him and the dealership. More