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Spitzer Jeep RAM Brook Park

Brook Park, OH

4.8
785 Reviews
Spitzer Motor City Inc always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 785 reviews

April 05, 2023

I have been extremely satisfied with all of my service at Spitzer Chrysler. I have leased two Jeep Wranglers from here and most recently my interaction at Spitzer was to have service done on my 2021 Wrangle More

by chriskemock
Recommend Dealer
Yes
Employees Worked With
Lucas Russell
Apr 07, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your excellent review! We are honored by your continued business, and we are so glad that Lucas took great care of you and your Jeep during your recent visit. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 03, 2023

Service here is very slow and very poor. They had my car for a week. Took it in with some electrical issues and after charging me over $175 they said that they cant diagnostic the solution More

by Cosmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
April 03, 2023

I really like the staff and my salesman Nick Masa and Jess in finance. I will definitely recommend my family and friends to this dealership. Everyone was very friendly and professional. More

by chrishrr8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Masa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review and recommendation! We are so glad that Nick and Jess could provide you with top-notch service. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

March 31, 2023

The process was smooth from the get go. We were able to agree on a payment and get in and out quickly. More

by Anna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Masa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in finance
Mar 31, 2023 -

Spitzer Jeep RAM Brook Park responded

Anna, Thank you so much for your positive review! We are so glad that our team could provide you with a smooth, 5-star experience. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

March 29, 2023

I made a phone call on a Saturday. It was answered quick and professionally. My issue was addressed and appointment made at that moment. Richard Carver handled my phone call and servic More

by Brideal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Carver
Mar 31, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Richard's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 23, 2023

The dealership is an always very professional when I visit them an they take very good care of me in every way especially Todd pastva in service More

by Jimmyandrewson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd pastva
Mar 31, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are so glad that Todd and the team consistently take great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 23, 2023

They fix all recalls and the van is running great. No problems so far just great results. More

by 1davidmcgee
Recommend Dealer
Yes
Employees Worked With
Erica Vella
Mar 31, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are so glad that our team could get your automotive needs taken care of. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 22, 2023

The best customer service I had ever experienced! They worked so hard in every way possible to make sure I was going home in my new Jeep that I am in love with ! More

by madisonhyka93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin and one of the Mangers !
Mar 31, 2023 -

Spitzer Jeep RAM Brook Park responded

Madison, Thank you so much for your wonderful review! We are delighted that our team could provide you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new Jeep- on behalf of the entire team!

March 11, 2023

I went in the other day for an oil change and my break feeling tight when I depressed it to start my vehicle. I didn't know the break issue could be the battery, not only did Richard Carver have that che More

by spurio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Carver in service
Mar 13, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for taking the time to leave us this positive review! Offering thorough and efficient service is so important to us, and we are glad that Richard provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 08, 2023

Nick masa was my salesman he was absolutely amazing. Worked hard to make sure I was happy and satisfied. I will return when the time comes to get a new vehicle to see nick. More

by jpdemattia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Masa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! Providing a top-notch experience is always our goal, and we are glad that Nick's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! We look forward to an opportunity to work with you again in the future.

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