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Spitzer Jeep RAM Brook Park

Brook Park, OH

4.8
785 Reviews
Spitzer Motor City Inc always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 785 reviews

June 02, 2023

Our service rep, Lucas, was wonderful. Always had the correct answer and kept us posted. The only problem we had was it took a while for the part needed to be delivered but after that ha More

by Wagner3808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas in service
Jun 06, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for leaving Lucas this positive review! We are happy to hear that he took such great care of you throughout your visit. We thank you for your patience throughout the process. Please don't hesitate to let us know if there is anything more that we may help you with in the future!

May 25, 2023

Russell Lucas, was extremely helpful in service ,very accommodating ,pleasant and knowledgeable. Great customer service! More

by evelyn.santiago56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell Lucas
Jun 06, 2023 -

Spitzer Jeep RAM Brook Park responded

Evelyn, Thank you for leaving Russell this 5-star review! We are so glad that he could be of assistance to you! It is our pleasure to serve you. Please be sure to give us a call if you ever have any further questions or concerns!

May 22, 2023

Tim at the front desk was very courteous and professional. He made sure I knew coffee was available if I wanted some and or water as well. More

by Stace
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
TIM-*****
May 24, 2023 -

Spitzer Jeep RAM Brook Park responded

Stace, Thank you so much for your positive review! We are happy to hear that Tim took great care of you throughout your visit. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

May 21, 2023

Real people. Honest service. They do their best to address the needs of the customers. More

by jesheppard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Carver
May 24, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are so glad that our team could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 17, 2023

Friendly, helpful when fixing our flat tire! Especially the service desk receptionist! Wonderful! Thank you! More

by WaltJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist
May 24, 2023 -

Spitzer Jeep RAM Brook Park responded

WaltJ, Thank you for sharing your positive experience with us. We are so glad that our team took great care of you and your vehicle. Your safety and satisfaction are our utmost priorities. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

May 12, 2023

Even through construction the dealership was nothing but helpful. Fawaz issac was nothing but helpful answered every question we had. Really was working hard for our budget range. Really felt more personabl More

by destinyperez82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fawaz issac
May 16, 2023 -

Spitzer Jeep RAM Brook Park responded

Destinyperez82, Thank you for taking the time to leave us this positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Fawaz took great care of you. Our guests' satisfaction is our utmost priority. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 12, 2023

Great customer care from the moment I walked through the door, Darrell Liebe went out of his way to find the vehicle that I wanted More

by firedan777
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrell Liebe, Jesse Lee
May 16, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are so glad that Darrell and the team could provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

May 05, 2023

Lucas was very helpful and willing to please in any way to make my service appointment quick and easy! Would recommend this service advisor to anyone!! More

by cyberdeal77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas
May 16, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you for leaving Lucas this positive review and recommendation! Offering quality and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 04, 2023

todd pastva is the best service manager that i have ever dealt with. a class act. More

by money405
Recommend Dealer
Yes
Employees Worked With
Kirk Kennedy
May 04, 2023 -

money405 responded

great service

May 16, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are glad that Todd could provide you with 5-star service and he will be delighted to hear of your kind words. We hope to see you again the next time you are in need of automotive service.

May 04, 2023

The dealership was extremely helpful and efficient. Our salesman Dave Adkins was knowledgeable and honest. I truly enjoyed my experience. More

by Jswartz088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Darnall / Dave Adkins
May 16, 2023 -

Spitzer Jeep RAM Brook Park responded

Thank you so much for your positive review! We are so glad David and that keep you provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

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