Spitzer Ford Hartville

My salesman was Zachary Koval. He took good care of me, picked me up at the airport, made sure the paperwork was in order before my arrival and was knowledgeable about the used c He took good care of me, picked me up at the airport, made sure the paperwork was in order before my arrival and was knowledgeable about the used car that I purchased. Others at the dealership were friendly and helpful. Positive experience. More

My husband and I went to 3 Ford dealerships in the area. Two of them we had bought our other new Ford Edge vehicles. We could have bought from any of them but I called and spoke to Doug Drake and told him Two of them we had bought our other new Ford Edge vehicles. We could have bought from any of them but I called and spoke to Doug Drake and told him the vehicle we were looking for with certain options. He was so great over the phone we drove out to Hartville to meet with him. He and his team searched for 2 days and located a car that was exactly what we wanted. They had the car there the day they found it. Local to be sure, but it was impressive how quickly and meticulous the process was. Zach Koval was an incredible sales associate. DO NOT LOSE HIM! He was terrific and even helped me with all the questions this 72 year old lady had with the technology features. He and Doug are truly your diamonds!! I will highly recommend your dealership to everyone I talk to. I don't know how many new cars I will be buying in the future, but if I can promote Spitzer Hartville, I am all over it!!! Thank you, Nancy and Lawrence Stott More

The staff was amazing! Stop in and ask for Zach Koval-Salesman, you won't be disappointed! Super helpful, no pressure and very knowledgeable! Thanks also to Rich Ruby-Finan Stop in and ask for Zach Koval-Salesman, you won't be disappointed! Super helpful, no pressure and very knowledgeable! Thanks also to Rich Ruby-Finance Manager and Doug Drake-Sales Manager for answering all my questions and taking care of me! Doug made a good deal even better! This was my first time on the lot, and minus the test drive I was in and out with a car new to me in less than an hour! I highly recommend stopping by if you're in the market for a new or used vehicle! I drove a little over an hour to get there and it was definitely worth it! If Zach is unavailable for some reason ask for Brody...he was just as friendly and I'm sure you'll get the same service from him! Lastly, you get free car washes while you own the vehicle at any of their locations, which will definitely come in handy throughout the winter months! Thanks to the staff at Spitzer Ford in Hartville! My family and I will definitely be back! More

Dylan Yavosrky at Spitzer Ford Hartville was amazing. He not only fixed the recall on my vehicle, but he found other issues that were also on recall. I would recommend Spitzer Ford Hartville for their He not only fixed the recall on my vehicle, but he found other issues that were also on recall. I would recommend Spitzer Ford Hartville for their amazing services. More

Went in for service and known issues. Dylan Yavosrky guided me on needed maintenance to insure the truck will stay in good working order. No surprises on the bill and friendly service. Dylan Yavosrky guided me on needed maintenance to insure the truck will stay in good working order. No surprises on the bill and friendly service. More

I'm more than happy having done business with Spitzer Ford in Hartville. As a first time buyer, I had a lot of questions and concerns when starting the process. My sales rep, Jake, not only answered all Ford in Hartville. As a first time buyer, I had a lot of questions and concerns when starting the process. My sales rep, Jake, not only answered all of my questions but found me a fantastic vehicle. He worked with Doug and Brandon Nagy to make sure all of my needs were met. Rich in finance was so kind and informative; he really broke everything down to make easier for me to understand. Rob has a great team on his hands, and I highly recommend working with this dealership! More

We are very happy with the new management at Spitzer! !! This is our third truck bought from them, and this time, it was so smooth...Our salesman, Brandon Naggy, was great at communicating and very knowle !! This is our third truck bought from them, and this time, it was so smooth...Our salesman, Brandon Naggy, was great at communicating and very knowledgeable, about our vehicles...From the time we walked in the door until we drove away, we were treated like family...Very satisfied with our purchase!! Thank you Spitzer!! Dan Thornton More

Competitive pricing, helpful staff, they even stayed after hours since I was coming from out of town. after hours since I was coming from out of town. More

Met with Zachary Koval at the dealership. He greeted me and my significant other and sister at the door and asked how could he help us. Told him I was interested in the Ford Explorer Timberla He greeted me and my significant other and sister at the door and asked how could he help us. Told him I was interested in the Ford Explorer Timberland and what my price range was and where I wanted to keep the monthly payments at and he made sure to stick within my budget. I was previously at another dealership the day before and they did not take me seriously or keep me within my budget and showed me something out of the price range where I wanted to be. After the test drive and falling in love with my vehicle, he ran through the process so easily and got me all the information that I needed. When I got home with my new vehicle, me and my significant other noticed some paint imperfections on the vehicle. Gave him a call, he said he knew exactly what it was and to to bring it back tomorrow and they would have it fixed by the end of the day. They gave my boyfriend a rental to get home and within a few hours they had my vehicle in tip top shape. Zach had stayed in contact with us to make sure that my new car is still great. It was so refreshing to know if I needed anything that I could just call. I had a wonderful experience here. More

Our salesman Jake Hugill was amazing! He made our purchase very simple and smooth! Would highly recommend Jake if you are looking to buy a new or used vehicle. He made our purchase very simple and smooth! Would highly recommend Jake if you are looking to buy a new or used vehicle. More