Spitzer Ford Hartville

Thank you, Thank you, Thank you, Mark. After a terrible accident, rude sales people and general frustration, you made the process so easy and comfortable that it gave the whole situation a bright spot. accident, rude sales people and general frustration, you made the process so easy and comfortable that it gave the whole situation a bright spot. More

I give spitzer ford a great rating because everybody was very friendly. An employee offered my daughter a choc. chip cookie and she was very happy. Our sales representive was Michael Anderson. He was very n very friendly. An employee offered my daughter a choc. chip cookie and she was very happy. Our sales representive was Michael Anderson. He was very nice and friendly. We felt that we had a great deal and pricing was fair. It was my first time buying a car and I felt that it has been a great experience for me, and I would definatly recommend spitzer ford to everybody. More

I would recommened Spitzer of Hartville,when looking for a vehicle. Its the best car shopping experience Ive ever had.I liked that no one there was pushy for a sale. I mostly worked with Mark Fairhurst,very a vehicle. Its the best car shopping experience Ive ever had.I liked that no one there was pushy for a sale. I mostly worked with Mark Fairhurst,very good at what he does. I gave him an idea of what i was looking for an what i thought the car might be. So i talked, he listened, as i walked round parking lot glancing at vehicles.He really listened to what i was telling him i wanted an it didnt take but a quick swoop round lot to lead me to my dream car. He didnt try to pull one over on me. He told me everything about the car up front. Offered for me to drive it an when he came back with keys he brought back the car fax. The allowed for me to have an extended test drive which is awesome bc i really got to know the car and that helped make the final decision the car was for me.They really worked with me an my budget to make it happen.I dealt with Nick when going over papers. He fully explained everything an offered up some other options but once again wasnt pushy about anything,which i loved.As i was waiting for my car everyone there was friendly. They talked to my mom an i,an the whole experience was fun an full of laughs. I really enjoyed myself an car shopping was fun an easy.I will go back the next time i need a car,but till then im recommending to friends an family to check it out. More

My husband and I worked with Nick Sype and he ordered the exact truck that we wanted. He was extremely helpful and courteous. When doing final paper work explained everything thoroughly. Also, the help Sa exact truck that we wanted. He was extremely helpful and courteous. When doing final paper work explained everything thoroughly. Also, the help Sam gave us in explaining our new F150 Platinum was understandable and thorough. We enjoyed working with both of these gentlemen. We would consider Spitzer Hartville again when purchasing a new vehicle. More

Nick Sipe from Spitzer Ford in Hartville found the truck I was looking for. He did not try to sell me a truck just to sale a truck off of the lot. I went to two other Ford dealerships and they did not go I was looking for. He did not try to sell me a truck just to sale a truck off of the lot. I went to two other Ford dealerships and they did not go out of their way to help me like Nick did. I did want to buy from a local dealership. But having to travel from Canfield, it was worth the trip to get the truck and color I wanted; and at a affordable price. Furthermore, Nick was kind enough to send me pictures of my truck when it came in. He did not pressure me into buying something I did not want or rush me into a vehicle I was not comfortable with. Nick Sipe is what a salesman should immulate. I like to thank Nick and the rest of Spitzer Ford Hartville for their kindness, patience, and friendliness of service. Phil Wertz Canfield, Oh More

Actually I visited the dealership for a test drive offered through the Cleveland Auto Show. I drove a new Focus SE hatchback. Great little car! I ended up leasing it. Nick was my salesman and as I had offered through the Cleveland Auto Show. I drove a new Focus SE hatchback. Great little car! I ended up leasing it. Nick was my salesman and as I had never leased before he did a good job in explaining the process and putting up with my questions. Actually he read my concerns well and understood where I was in the process. As I hadn't had a Ford in years, I'm looking forward to enjoying the Focus. We'll see at the end of the lease period if we do this over again. Thanks... Jim Ball Uniontown More

I had the best sells man, if you go to Hartville Ford you need to ask for Bob Thomas. He work a great deal for I and made me laugh to whole time. I Bought a 2011 Ford Focus and love it. Plus I Spitzer gave m need to ask for Bob Thomas. He work a great deal for I and made me laugh to whole time. I Bought a 2011 Ford Focus and love it. Plus I Spitzer gave me free oil chage and with that oil change they washed my Car. Thanks, Bob and Spitzer Ford Hartville. More

Found a 2007 Mercury Milan online and spoke with Mark. Paid them a visit on a Friday night and they were very very helpful! Went back in Saturday morning and left with my new car! I have online previously Paid them a visit on a Friday night and they were very very helpful! Went back in Saturday morning and left with my new car! I have online previously used a credit union to finance a car, but they were able to get me financed and at a -much- lower rate than my credit union! I was so impressed with the way they treated me compared to other dealerships. Very friendly salespeople, comfortable environment, and second to none in customer service. I will be returning here, and only here, for my next purchase! Thank you Spitzer Ford of Hartville! More

Nick went out of his way to ensure everything was correct. He even filled in for Finance to close the deal when the Finance person was unavailable. The dealer's employees are curtious and have grea correct. He even filled in for Finance to close the deal when the Finance person was unavailable. The dealer's employees are curtious and have great attitudes. More

We were trading our 2003 trailblazer for a Explore or Escape,well that's what we thought My wife seen the Taurus and fell in love, after a test drive we went to Progressive Jeep in Massilion to look at a Escape,well that's what we thought My wife seen the Taurus and fell in love, after a test drive we went to Progressive Jeep in Massilion to look at a Chysler 300, because we wanted to keep our options open 2 1/2 hours later we knew we were getting the Taurus. Nick at Spitzer made it fun to buy our car, he was not pushy at all and made sure we got what we wanted. Pete at the counter was very understanding as we changed ou mind a couple of times on options. kelly pushed our paper work through quick. I would recommend this Team to all who go there. We got a great deal, a GREAT car and a great team to deal with More