Spitzer Ford Hartville

Always a good experience This is the second car I've bought from Spitzer. I've had nothing but positive experiences with my sales and service there. Everyone is friendly and h This is the second car I've bought from Spitzer. I've had nothing but positive experiences with my sales and service there. Everyone is friendly and helpful. Jason was great to work with- he was honest and straightforward, and answered all my questions. I will definitely continue doing business here. More

"Friendliest Dealership EVER !" We have just purchased a pre-owned vehicle from Spitzer Ford in Hartville, Ohio. We had been looking for a particular type and color of car for a whil We have just purchased a pre-owned vehicle from Spitzer Ford in Hartville, Ohio. We had been looking for a particular type and color of car for a while, and found the car that caught our interest, on the internet and contacted them on Saturday. Mr. Matthew Burnworth was the salesman who went above and beyond, the extra mile to help us out. We live over 50 miles away and did not want to drive down to look at a car that would not be as we hoped for. Mr. Burnworth went out into the lot and gave it a good looking over and assured me that it was worth the drive. (And it was.) When we arrived at the dealership, Mr. Burnworth gave us a VIP welcome, and helped us in every way as we inspected the car, he was more than patient with our questions, and was very knowledgeable about the car we were interested in. We also met Mr. Mike Freeders who helped answer some not so typical questions about warranties, mechanical issues, and dealership, we found him to be most friendly and very knowledgeable. After we made the deal, we were introduced to the F & I Manager, Mr. Andrew Anderson, and he proved to be just as helpful and knowledgeable, and made us feel right at home. All in all, this was one of the best experiences I have had in my 70 years of buying a car. The folk at Spitzer are truly The Friendliest, Most knowledgeable, and helpful when it comes to buying your next automobile, stop and see them today !! Good Cars, Good People, Good Time at this dealership. Note: I do not nor/ ever have worked for Spitzer, This review was unsolicited More

had a leak found the leak and repaired on the spot made appointment to check for a leak, leak was found and repaired the same day. I was happy found the leak and repaired on the spot made appointment to check for a leak, leak was found and repaired the same day. I was happy More

Awesome experience. Would refer anyone. Awesome staff. Enjoyed my time and the customer service was superb. I felt welcome from the moment I walked in the building. Would refer anyone. Awesome staff. Enjoyed my time and the customer service was superb. I felt welcome from the moment I walked in the building. More

Routine Maintenance! I had a good experience today, I should say every time I stop in for service. I worked with Rebecca in the service department to get my vehicle servi I had a good experience today, I should say every time I stop in for service. I worked with Rebecca in the service department to get my vehicle serviced. She walked me through all of my recommended services items and reminded me of my service rewards that I had accumulated. I did have a slight issue where something wasn't just right after the service appointment but Mike and Rebecca were more than willing to fix the issue and make it right. Thanks again!! More