Spitzer Ford Hartville

Exactly what was advertised, polite and courteous I was looking for my sons first car. He had driven a Ford Fusion I had as a rental and fell in love with it. I checked on line and found a great vehic I was looking for my sons first car. He had driven a Ford Fusion I had as a rental and fell in love with it. I checked on line and found a great vehicle at a very competitive price. When I made the appt. with Matt he had the car out front with my sons name in it. We test drive and it was all over but the signing. I'll be back for sure More

Great My first time buying a car! I was very nervous, and they showed me quickly there was nothing to be nervous about. I don't do good with pushy, and nobo My first time buying a car! I was very nervous, and they showed me quickly there was nothing to be nervous about. I don't do good with pushy, and nobody was. I've heard nothing but great things about this place, and I experienced it myself. More

Great First Time Buying Experienced I have never bought a new car before. The Staff at Spitzer Ford in Hartvile made it quick and easy. My sales person, Tom Seese, knew the product very I have never bought a new car before. The Staff at Spitzer Ford in Hartvile made it quick and easy. My sales person, Tom Seese, knew the product very well and understood what I was looking for in a new vehicle. The managers, JR Smith and Brian Van Riper, made the visit a pleasure and the Finanace manager, Andrew Anderson, had me in and out of his office quick and painless. I 110% recommend this dealership! More

Great Sales Experience With Excellent Service Follow Through I'll start this out by saying I really don't like buying cars which is the nicest way for me to say it. When I go to a dealership I do my best to avo I'll start this out by saying I really don't like buying cars which is the nicest way for me to say it. When I go to a dealership I do my best to avoid the salespeople until I absolutely need to talk to someone. If a salesperson approaches me to soon, I will just leave. That being said, Spitzer has given me some faith in the car buying experience. I purchased a used F150 that had just been taken in on trade and by that I mean it was a disaster of a mess from the previous owner. Trash all throughout, dirty and about $5-$10 dollars worth of change in the cupholder. Nevertheless I still wanted to take it for a spin. The salesperson had no issue with it and made no excuses for the way it looked. There was no pressure during or after the test drive, no xx about the capabilities of the truck and no talk of not finding a truck at that kind of price. I bought the vehicle with no pushing of add-on sales offers and they cleaned it up fairly quick with the sales person helping out the service staff to get the vehicle clean. The next day while trying to put in car-seats I realized that the previous owner cut the back center seat-belt. I called the sales person and they got me right in to look at it, ordered the replacement part and got it fixed no questions asked. Everyone I have encountered at the dealership has been very friendly and courteous and I will no doubt be back for vehicle purchases in the future. More

Great Sales Experience without any hassle. Both Tom Seese and Jason Anderson were great during the Sales process and explaining the vehicle's features. Andrew Anderson an without any hassle. Both Tom Seese and Jason Anderson were great during the Sales process and explaining the vehicle's features. Andrew Anderson and JR Smith were also great to work with. I would highly recommend Spitzer Ford in Hartville!!!! More

Awesome I would recommend this dealership to anyone, the GM had excellent customer service and made me feel welcomed. Also, Matt, the salesman, went above and I would recommend this dealership to anyone, the GM had excellent customer service and made me feel welcomed. Also, Matt, the salesman, went above and beyond to exceed my expectations. I got exactly what I've been looking for. I couldn't be happier with my 2015 focus! More

Outstanding customer service Thomas the sales associate and Andrew the finance manager were great to deal with. They made the purchase so easy. I drove 2 hours to purchase the tru Thomas the sales associate and Andrew the finance manager were great to deal with. They made the purchase so easy. I drove 2 hours to purchase the truck and we were only in the dealer for less than an hour. Wonderful with little kids! I would highly recommend!!!! Well worth the drive from Pittsburgh More

Jason Anderson and JR Jason and JR were professional and genuine during the discussions leading up to the purchase. They made a cogent business case regarding the final num Jason and JR were professional and genuine during the discussions leading up to the purchase. They made a cogent business case regarding the final number, gave us top dollars for our trade, and we felt confident we got a fair deal! Matt & Andrea More

Excellent Car Buying Experience I usually hate buying a new car, but my experience working with Jason and JR was excellent!! They were both friendly and so easy to work with. Not onl I usually hate buying a new car, but my experience working with Jason and JR was excellent!! They were both friendly and so easy to work with. Not only did I get the car that I wanted at a great price, but I was also given a great value for my trade. The financing process was easy and efficient working with Andrew. This was by far the best car buying experience that I have ever had and would recommend Jason, JR and Andrew to help you buy your next car too. More

The Best Buying a new car can be fun again! Our sales associate, Eric Kotzar, and the management team at Spitzer Ford were great. They found exactly the car I Buying a new car can be fun again! Our sales associate, Eric Kotzar, and the management team at Spitzer Ford were great. They found exactly the car I wanted and delivered it in less than 24 hours. A very friendly and professional team. After a couple of neutral to downright unpleasant experiences, I decided to checkout my local Ford dealer, and I'm glad I did. I got a great price and a fair market value for my trade in. And, it all happened within 5 miles of my home. More