Spitzer Ford Hartville

Awesome Experience This has probably been the best car buying experience ever. Jennifer was an awesome sales associate and was very welcoming and friendly. Greeted us be This has probably been the best car buying experience ever. Jennifer was an awesome sales associate and was very welcoming and friendly. Greeted us before we even made it halfway to the door. GM was very friendly and helped with a better financial option than our pre approval. Saw a 2011 Ford Escape Hybrid and loved it. The dealership was very clean, spacious and so easy to navigate. The wash and detail before purchase was phenomenal. I will definitely come back to trade in my other car once I'm ready for a change. More

Above and beyond customer service! Fantastic dealership! Above and beyond the call of duty for customer service. Although the they close at 6 on Saturdays the dealership accommodated us Fantastic dealership! Above and beyond the call of duty for customer service. Although the they close at 6 on Saturdays the dealership accommodated us by staying open to finalize our sale and make sure that we were happy with our vehicle selection. The General Manager was able to get us a lower rate than what we expected. They also offered to buy us dinner because it was so late. Jennifer our sales rep was beyond exceptional however, moreover kind and knowledgeable. I highly recommend this dealership to anyone who values quality, integrity, and character. Any future purchases I make will be here. Once more a genuine thank you to Jenifer and the team entire team at spitzer ford. More

Great experience I had a great experience while purchasing my first vehicle. Tom Seese was friendly and helpful, and I was able to find the right vehicle at a fair pri I had a great experience while purchasing my first vehicle. Tom Seese was friendly and helpful, and I was able to find the right vehicle at a fair price right away. More

Helpful and Enthusiastic Everyone at this dealership is very helpful and enthusiastic! It is clear that they enjoy their jobs and are dedicated to helping you find the right f Everyone at this dealership is very helpful and enthusiastic! It is clear that they enjoy their jobs and are dedicated to helping you find the right fit. I highly recommend Tom. He was very up-front and transparent throughout the sale. More

Best experience ever!!! After having a terrible terrible terrible experience at Waikem Kia we decided to visit Spitzer Ford in Hartville. Right off the bat we were greated by After having a terrible terrible terrible experience at Waikem Kia we decided to visit Spitzer Ford in Hartville. Right off the bat we were greated by Adam Zeman who was friendly and eager to help us in our hunt. He listened to what we were looking for and the monthly payment we were wanting to stay at and only showed us vehicles that fitted our desires. He even went as far as taking us to their North Canton store so I could drive a Jeep Patriot and see how they ride. After we settled on the car the experience continued to be top rated! Sales manager Brian Van Riper was able to get us a interest rate to help us stay right where we wanted to be. And the great experience was continued right into the finance room with Dan Wines who explained everything perfectly and didn't try to upsale all those normal annoying add ons that will make my payment higher. I have never experience such a painless experience in buying a car and after what we went through days before what a relief!!! These 3 men made the car buying experience a wonderful time! They totally will be seeing us again when my wife's lease is up in a year and a half! More

Painless and very happy with purchase First, let me just say that Jason Anderson, my salesperson, was great. The whole staff at Spitzer Ford was wonderful. This is the first car I have p First, let me just say that Jason Anderson, my salesperson, was great. The whole staff at Spitzer Ford was wonderful. This is the first car I have purchased by myself and I felt confident that I was getting a good vehicle at a great price. The whole process was painless and made simple to understand. Had my old car for 14 years, hope to get more with new Honda CR-V. Thanks Spitzer Ford and a big thank you to Jason Anderson! More

Best Dealer Experience I am 53 years old, and I have bought many vehicles during my life. Most of those experiences have been negative, dealing with SALESPEOPLE. This ex I am 53 years old, and I have bought many vehicles during my life. Most of those experiences have been negative, dealing with SALESPEOPLE. This experience was completely different at Spitzer Ford in Hartville, Ohio. I drove 2 hours to this dealership, from Pittsburgh, because they had the used car I wanted. From the initial phone conversation to the drive out of their parking lot, EVERYONE was terrific!!! • Price was great • Trade value was on target • Not one person was pushy • They were professional and friendly • Their advertised Honda HR-V was exactly as listed • Adam, Matthew, JR, and Andrew we're VERY helpful In the future, I will not hesitate to drive two hours to their dealership to purchase a vehicle. I highly recommend them to anyone who is looking for an honest, enjoyable, fair deal!!! More

Purchase Experience We had a great experience buying a newer used car at Spitzer recently. Started with our experience with their service department over the past 5 year We had a great experience buying a newer used car at Spitzer recently. Started with our experience with their service department over the past 5 years since we moved to Hartville. That gave us confidence to buy a car at the dealership and expect great service as the norm. We had a wonderful salesperson/Jennifer work with us as we navigated the several options until we finally chose the right vehicle for us. She was ably assisted by her mentor Mike. Both were customer oriented, friendly and just good folks to do business with. Overall a great team guided expertly by Brian, Sales Manager. More