Spitzer Ford Hartville
Hartville, OH
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Honest, Hardworking, Cool people Helped me get out of my truck and into a brand new Fusion. Did everything they could to get me the lowest price possible for the Fusion and the highes Helped me get out of my truck and into a brand new Fusion. Did everything they could to get me the lowest price possible for the Fusion and the highest price on my trade in. Very friendly people that are there to help you in any shape or form. I'll definitely go back and I would refer anyone to them so they can share the savings! More
No hassel Easy to deal with It was easy dealing with Adam and the others in the dealership. I was shown what they had and was not pressured to go in any one direction It was easy dealing with Adam and the others in the dealership. I was shown what they had and was not pressured to go in any one direction More
Amazing This was the most fun , pleasurable vehicle buying experience i ever had . I got the truck i wanted at the right price with no hassles ,run around or This was the most fun , pleasurable vehicle buying experience i ever had . I got the truck i wanted at the right price with no hassles ,run around or hidden price increases . The whole staff was great and working with Nick , JR, and Dan was awesome , very professional, polite , easy going , honest about everything and answered all my questions . As soon as you arrive the make you feel welcome and willing to honestly help you . More
Fast, easy, friendly I had an smooth experience and they made it fast and easy. Adam was very friendly and was sure to explain everything along the way. He was always avai I had an smooth experience and they made it fast and easy. Adam was very friendly and was sure to explain everything along the way. He was always available to answer any questions I had and made sure to make sure I was satisfied with my purchase. More
Second Ford From This Dealership The Internet has changed a lot about buying cars, but there are still dealerships out there (can you say Kl*ben?) where the pressure gets cranked if i The Internet has changed a lot about buying cars, but there are still dealerships out there (can you say Kl*ben?) where the pressure gets cranked if it looks like you're going to leave the lot without a purchase. Not so here. It was a pleasure dealing with Nick and Tom, and they were both understanding about our situation and the circumstances that led to us driving onto the Spitzer lot in a rental in search of a new vehicle. Nick steered us to a great Certified Preowned vehicle with most of the right numbers, and a few days later Tom put up with our haggling to get the numbers right. And a couple of days later when there were some minor issues I discovered after driving our purchase for a couple of days, Michael in the parts department was both friendly and patient with us. Overall a good experience, a vehicle we love, and an eye towards going back when the time comes. More
Night Call We roll in at 7:30 PM, when they close at 8. No one even cared !!! They were all Super friendly, helpful, and very knowledgeable. I have already recom We roll in at 7:30 PM, when they close at 8. No one even cared !!! They were all Super friendly, helpful, and very knowledgeable. I have already recommended them to 3 people. We drove away in a bran new truck feeling confident about our deal. THANKS GUYS ! More
Dealer quoted one price and sold for another My wife and I recently purchased a car from Spitzer Ford in Hartville, but we'll never buy from this dealer again. During the shopping process, we re My wife and I recently purchased a car from Spitzer Ford in Hartville, but we'll never buy from this dealer again. During the shopping process, we received a verbal agreement on a discounted price from 2 separate salesmen. The price fit the budget and we liked the car, so we agreed to purchase it. I went through the signing process for the mountain of papers that comes with a car purchase and they conveniently left the actual purchase agreement for last. I got to that paper and asked, "Why is this not the price we agreed upon?" The salesmen said, "My manager wouldn't let us sell it for that price so we had to go with the listed price instead." Nobody ever thought it was necessary to pass this information along to the customer. In hindsight, I should have walked away from the deal right then and there, so shame on me for actually signing the papers. So congratulations, Spitzer. You made $400 on that transaction and lost a customer for life. More
Knowledgeable, efficient First time visit, and looking for a Lincoln part. Very nice knowledgeable staff. They were able to help me, and I was impressed with their friendly ca First time visit, and looking for a Lincoln part. Very nice knowledgeable staff. They were able to help me, and I was impressed with their friendly capable service. More
Professional I bought a truck from Adam Zeman last week and was blown away by the high level of service and professionalism Adam exhibited during our time together I bought a truck from Adam Zeman last week and was blown away by the high level of service and professionalism Adam exhibited during our time together. I have purchased a large number of vehicles in my time and I have never received better service than I did from Adam and the Spitzer team. Well done guys ! Ken O. More
Tom is Good Tom Seese was a good salesman. Friendly and able to get the answers I needed for my Ranger. The team at Spitzer is very helpful. Tom Seese was a good salesman. Friendly and able to get the answers I needed for my Ranger. The team at Spitzer is very helpful. More