Spitzer Ford Hartville

Helpful and Friendly Staff I went in to get my first car that I would own, I was a little scared of the process, but Andy was super helpful in making sure all the necessary step I went in to get my first car that I would own, I was a little scared of the process, but Andy was super helpful in making sure all the necessary steps were taken care of. He was also super patient, as we had to run around a lot to make sure we had everything we needed. Over all, I felt like everyone was knowledgeable and I didn't feel rushed into making a decision. My dad has gone here many times for cars and I was glad he recommended it, I love my Fiesta! More

very help full When I went in there all I knew was I wanted a truck.They worked with me on options, size and color..All though nothing on the lot seem to fit they f When I went in there all I knew was I wanted a truck.They worked with me on options, size and color..All though nothing on the lot seem to fit they found one and went and picked it up to my surprise. More

great service, friendly staff My sales associate was Carmin C., she took my requests and made it a reality. very pleasant and easy to work with. It was very nice to have someone wh My sales associate was Carmin C., she took my requests and made it a reality. very pleasant and easy to work with. It was very nice to have someone who took the time to listen to what you wanted and had to work with, and then come back with actual prices and options that worked with my situation. Not only did I go into this thinking I was not going to be able to get the car I wanted, but I had already spoke with another dealership. So I went into this thinking the worst. After checking out a few other options, Carmin and the Spitzer team were able to get the options I wanted in the vehicle I wanted. I couldn't be happier. Thank you Carmin and Spitzer Ford Hartiville for making my very first brand new car a reality. Keep up the amazing work. Anyone should be glad to work with any of your sales associates if they had the experience I had. More

Great Sales Rep & Service Our sales rep Alyssa was pretty new to Spitzer but did a great job at helping us with our needs. She was knowledgeable and very comfortable answering Our sales rep Alyssa was pretty new to Spitzer but did a great job at helping us with our needs. She was knowledgeable and very comfortable answering that questions that we had. Gold Star !! More

F350 Lariat All were excellent. My salesperson Jennifer made the experience smooth along with the manager Randy in getting into my new truck and an excellent trad All were excellent. My salesperson Jennifer made the experience smooth along with the manager Randy in getting into my new truck and an excellent trade in on my vehicle. Mike had all the paperwork ready and only took 20 minutes to get it signed and transferred to me. Even the service manager Dave helped give insight on the new vehicle. Great experience More

VERY GOOD ANDY WAS VERY ATTENTIVE TO THE TYPE OF VEHICLE THAT I WAS LOOKING FIR AND TOOK HIS TIME GETTING THROUGH THE DEAL. WE LOOK FORWARD TO WORKING WITH HIM ANDY WAS VERY ATTENTIVE TO THE TYPE OF VEHICLE THAT I WAS LOOKING FIR AND TOOK HIS TIME GETTING THROUGH THE DEAL. WE LOOK FORWARD TO WORKING WITH HIM IN THE FUTURE. More

PLEASED! WE WEREN'T EVEN SURE WE WERE GOING TO PURCHASE AN AUTOMOBILE AT THIS POINT, BUT WAS SHOWN AN EXTREMELY NICE USED CAR AND WE PURCHASED IT. WE WEREN'T EVEN SURE WE WERE GOING TO PURCHASE AN AUTOMOBILE AT THIS POINT, BUT WAS SHOWN AN EXTREMELY NICE USED CAR AND WE PURCHASED IT. More

Happy with my new 2014 Ford Edge We were greated enthusiastically. We test drove and bought in a very timely manner. We left with a new car and a great deal all within a few hours. C We were greated enthusiastically. We test drove and bought in a very timely manner. We left with a new car and a great deal all within a few hours. Carmin was great, she seemed very efficient in her job. She made the deal all about us and was very enthusiastic all along the way. It was snowing when we got there and it was very nice to see employees prepared to be out in the snow with the customers. Mike was great too, he helped us find the right deal for us to buy the vehicle. We walked away very happy. Thank you everyone for making this a painless process and making my Christmas. Merry Christmas and a Happy New Year! Jessica More

Great experience When my wife and I entered the dealership we were greeted by kind and knowledgeable people. All were wanting to help. Carmin Citraro was very nice and When my wife and I entered the dealership we were greeted by kind and knowledgeable people. All were wanting to help. Carmin Citraro was very nice and a great help!! More

Fantastic Quick and painless experience. Nick was fantastic and found the vehicle I wanted. He even showed me how to use some of the features and set up my ph Quick and painless experience. Nick was fantastic and found the vehicle I wanted. He even showed me how to use some of the features and set up my phone. More