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Spitzer Ford Hartville

Hartville, OH

Overview
Reviews
Vehicles
4.8
616 Reviews
Call Dealership (330) 521-3487
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543 W. Maple Street

Hartville, OH

44632

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Showing 616 reviews

February 15, 2024

Doug's sales team provided excellent service throughout the buying experience. They communicated very well, and processed the paperwork very efficiently. More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Doug Drake
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Feb 16, 2024 -

Spitzer Ford Hartville responded

Thank you for your positive review! We are glad that Doug and the team provided you with quality and efficient service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

February 13, 2024

SIERRA DIEBLE was professional and friendly. She helped make my service appointment quick and easy. More

by bgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
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Feb 13, 2024 -

Spitzer Ford Hartville responded

Thank you for choosing our dealership and taking the time to leave Sierra this great review! We look forward to continue serving your automotive needs for years to come. Safe travels!

February 13, 2024

Dylan Yavorsky went above and beyond to make things right. He made sure the service was done correctly and was able to update a TSB for the HUD even though the car was not in for that. More

by mjpaulus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Geitgey
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Feb 14, 2024 -

Spitzer Ford Hartville responded

It's great to know how Dylan went above and beyond on your recent visit! We look forward to seeing you again. Take care.

February 06, 2024

I get my service done here all the time and my advisor Sierra Dieble was very nice and informative. I will be back. More

by Richie5162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Diebel-Service
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Feb 08, 2024 -

Spitzer Ford Hartville responded

We are so glad that Sierra could be of assistance to you, and greatly appreciate you taking the time to leave this positive review! We hope for an opportunity to work with you again in the future. Take care!

February 05, 2024

After 1 year and 8,000 miles later, my oil pan and valve covers leaking. Needs new brakes and rotors all around. Spare under truck bed is not even the same as what’s on the truck. Horrible experience this t More

by Shane Skaggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sierra Dieble
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January 29, 2024

Everyone was very helpful and went above and beyond my expectations. I can’t thank them Enough. More

by robertgilbert12365
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach koval and rich Ruby
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Jan 30, 2024 -

Spitzer Ford Hartville responded

Thank you so much for your positive feedback, Robert! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. Safe travels until we meet again!

January 20, 2024

They were very professional. Welcomed me when I arrived, explained what was going to be done. Took me to waiting room, later came and checked on me. Took me to my car when fin More

by Hopeyavorsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavorsky
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Jan 22, 2024 -

Spitzer Ford Hartville responded

Thank you for sharing your positive experience with us. Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

January 18, 2024

Great experience looking for a car that had what I wanted. Salesman was very knowledgeable. Very pleased with the whole buying process. More

by Nerrad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Koval, Doug
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Jan 18, 2024 -

Spitzer Ford Hartville responded

Thank you for this wonderful review! We are honored to hear of your kind words and to know how confident you are in our efforts. Congrats on the new ride! Please do not hesitate to let us know how the team may be of further service to you.

January 11, 2024

Dylan Yavosrky was very helpful in facilitating our service for our SUV. He greeted us and explained out options and went over everything when the work was completed. More

by mkguzan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavosrky
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Jan 12, 2024 -

Spitzer Ford Hartville responded

Thank you so much for your positive review! We are so glad that Dylan took great care of you and your automotive needs. He will be delighted to know how confident you are in his efforts. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 05, 2024

Beautiful mustang in the show room we were greated at the door by Nick Villanti and the process was smooth and easy and I was given a good trade in value for mine and walked away with a bad new mustang More

by Broncogirl
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Nick villanti
Report | Print
Jan 05, 2024 -

Spitzer Ford Hartville responded

We greatly appreciate you taking the time to leave us this positive review! Providing a smooth and remarkable experience is always our goal, and we are pleased that Nick's efforts could meet your satisfaction! It is an honor to have earned your kind recommendation. Congratulations on your new Mustang!

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