Spitzer Ford Hartville

welcome difference Ive been looking all over the Akron Canton area for a nice used SUV. So I started the same old dreading to buy a car because of these HUNGRY salesmen Ive been looking all over the Akron Canton area for a nice used SUV. So I started the same old dreading to buy a car because of these HUNGRY salesmen that you have to deal with and it was the same old crap,, I wanna sell you a car and this is the car for you,blah blah ya know ? AND THEN I contacted this dealer in Hartville that I had dealt with in years past in Macadonia, very bad taste after that one but the girls seemed nice and willing to work with me. After they called me a few times I was actually at ease and thought "ya know, this is gonna work " SO long story short - Carmin Citraro is probably the girl ya wanna see, BEST car buying experience Ive ever had, that girl did all she could , even on her own time to help me out cause she seen the OTHER PLACES had left me with an attitude. If would have to do it again I would deffinately go to Spitzer,, I cant believe I'm saying that either but it is true. Good people out there in Hartville More

Fantastic service The sales team went above and beyond to put me in a truck that met all my requests and budget. Thanks Nick for working with me. The sales team went above and beyond to put me in a truck that met all my requests and budget. Thanks Nick for working with me. More

Awesome experience We drove almost an hour to this dealership, based on a Ford Escape we saw online - we liked the mileage and price. From the minute we arrived, everyo We drove almost an hour to this dealership, based on a Ford Escape we saw online - we liked the mileage and price. From the minute we arrived, everyone greeted us and were so friendly. Our sales person was Alyssa Canfield and she could not have done a better job! She knew what she was doing and got us in for a test drive and then got all paperwork started for our trade in. We were very pleased with how quickly this buying experience went. There is alot of paperwork associated with financing a car - but Mike Shaheen did a great job getting us through everything in a very timely manner. Our car was missing one floor matt - Alyssa promised to find it and send it to us. She followed through and sent us two new weather tech floor matts. We would go to this dealership again - we feel we got a fair price and excellent service. More

Super Satisfied I was referred to this dealership and more than happy I did. Nick Sipe did awesome helping me while I was at work so when I showed up I just had to si I was referred to this dealership and more than happy I did. Nick Sipe did awesome helping me while I was at work so when I showed up I just had to sign and drive away. Mike helped with my financing and paperwork and he was quick as well. This was the easiest and most stress free car shopping/buying experience ever. The moment I stepped on the lot I felt welcomed. Everyone at this location was kind and friendly. Awesome team!!! More

Nice Experience My husband and I were looking for a nice used car with low mileage for work. We had looked on line and saw the car that we bought. Nick Almazan was My husband and I were looking for a nice used car with low mileage for work. We had looked on line and saw the car that we bought. Nick Almazan was our salesman and for only being in the business for a month, he did a nice job. We were a little disappointed that the online description of the car stated that it had some features but when we looked at the car the features were not on the car. That wasn't a deal breaker, but feel they need to be sure the online descriptions are accurate. Overall, I feel we got a good car at a fair price. More

Great service This place is awesome! I got the car i wanted for a good price. The service was incredible, both Mike and Carmin stayed well over an hour after closin This place is awesome! I got the car i wanted for a good price. The service was incredible, both Mike and Carmin stayed well over an hour after closing time. They explained everything i needed to know in full detail and were incredibly kind the entire time! Definitley call Carmin if your looking for a new set of wheels, she is great! More

Car shopping made easy again My husband and I were truck shopping and decided to swing by Spitzer on a whim and was greeted by Carmin. We told her exactly what we were looking for My husband and I were truck shopping and decided to swing by Spitzer on a whim and was greeted by Carmin. We told her exactly what we were looking for. She asked for our email and said they have 14 lots and would email us all the inventory that we might be interested in and could have any truck be brought to Hartville to be test driven. Something that other dealerships didn't offer. Yes! Car shopping made easy again. We found exactly what we were looking for. Thanks Carmin! We will never swing by Spitzer on a whim, you are now our dealership. More

Amazing experience. My fiancé and I went into the dealership to look for a new car. We got greeted by Carmin who is so friendly. She asked us about our needs and wants fo My fiancé and I went into the dealership to look for a new car. We got greeted by Carmin who is so friendly. She asked us about our needs and wants for our future car to help us find what we want. The first car I test drove I fell in love with but it wasn’t everything I wanted. Even when we said no to it, she wasnt pushy and trying to sell. She was completely understanding and told us if she finds what we want that we will be notified. Within a month my fiancé went back to the dealership to see if they had anything new on the lot and she was there again. Thankfully she found us exactly what we wanted because it just came in within a few days. From that point on, she was extremely helpful and personable. She answered every question we had, helped with our trade in, honest about the car we picked, dealt with all of my fiancé’s annoying jokes. She was wonderful. I don’t have a single bad thing to say about Carmin. Even after we purchased my dream car, she contacted us making sure we loved it and if we have any concerns to let her know. I will recommend her to anyone i know wanting to buy a new car. Obviously spitzer too, because without them hiring her, we wouldn’t have been helped by the best car saleswoman I have ever met. More

Recall The tech was amazing! My car was in and out quickly and efficiently! I could not be any happier with how polite everyone was there! The tech was amazing! My car was in and out quickly and efficiently! I could not be any happier with how polite everyone was there! More

Great customer service It was a nice experience all around from the sales manager to my salesperson Carmin thank you so much for getting me into my new car It was a nice experience all around from the sales manager to my salesperson Carmin thank you so much for getting me into my new car More