Spitzer Ford Hartville
Hartville, OH
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Online price discrepancy handled professionally! The price of the vehicle was listed incorrectly online. The mistake was explained and ownership of the issue was taken by management. Randy offered The price of the vehicle was listed incorrectly online. The mistake was explained and ownership of the issue was taken by management. Randy offered to make this right using all available tools at his disposal within reason and we came to a workable resolution. We dealt directly with Carmin and she was very pleasant and eager to answer any of our questions. We've dealt with overbearing, egotistical sales people before and we are happy to report that was NOT the case here at all. We would definitely send others to the dealership to work specifically with Carmin. This is worth noting since we are a family of loyal Ford owners' who do not mind traveling to Hartville for a positive experience. More
Service experience was excellent. Got 4 new tires and they did a full check and caught some other issues that are covered by warranty. My car was in and out. experience was excellent. Got 4 new tires and they did a full check and caught some other issues that are covered by warranty. My car was in and out. I would recommend to anyone. Zack Hoover was amazing going above and beyond and very knowledgeable and deserves a pat on the back. More
Love my car Went to this dealership worked with Carmen citraro. Very helpful. Loved working with her didn’t get angry with all my questions. Would definitely go Went to this dealership worked with Carmen citraro. Very helpful. Loved working with her didn’t get angry with all my questions. Would definitely go back there More
Great dealer Traded in my dodge ram on a used explorer sport trac. Carmin Citraro and the rest of the staff were very nice and worked with me to get the numbers w Traded in my dodge ram on a used explorer sport trac. Carmin Citraro and the rest of the staff were very nice and worked with me to get the numbers whe re I needed them. They went above and beyond to get me in the car for the price I wanted. Defiantly will go back for my next car and would recommend them to anyone. More
Excellent service today I went to the dealership wth my husband and met Nick Sipe at the door. We had excellent service from hello to goodbye. I will say this was the best se I went to the dealership wth my husband and met Nick Sipe at the door. We had excellent service from hello to goodbye. I will say this was the best service I have had in a dealership when looking to purchase a new/used vehicle. I would highly recommend Spitzer Ford in Hartville and Nick Sipe. More
What a great car buying experience! Working with Alyssa was fantastic! She was kind, honest and easy to work with from start to finish. She spent extra time after hours making sure I kne Working with Alyssa was fantastic! She was kind, honest and easy to work with from start to finish. She spent extra time after hours making sure I knew how to work every new option my vehicle had to offer. I will definitely bring all my business to here moving forward! More
Carmin and Dan were great These folks went above and beyond to make sure that my needs were exceeded in a timely and courteous manner and I would recommend any of these individ These folks went above and beyond to make sure that my needs were exceeded in a timely and courteous manner and I would recommend any of these individuals to my friends if they are looking for a vehicle. More
The Staff at Spitzer Ford Hartville are the best! This is by far the best staff you would ever want to deal with. This is my second experience with Spitzer Ford in Hartville, and with Carmin, our sa This is by far the best staff you would ever want to deal with. This is my second experience with Spitzer Ford in Hartville, and with Carmin, our sales person (a friend of mine purchased a vehicle in December and had a great experience as well).. Carmin is very gracious, helpful, and understanding of my needs and concerns. Randy, the manager, worked very hard to secure the necessary finances and offer us the best deal that he could, Dan made the final details of the transaction very easy to understand, and the best part, I left with a 2018 EcoSport, my dream vehicle. I never felt pressured or rushed. Right price, right fit, and I slept peacefully last night knowing I made the right choice with Spitzer Hartville! More
Oil change At the recommendation of my nephew, Tyler Ludle, I took my truck there for an oil change. Everyone there friendly and knowledgeable. Would recommend At the recommendation of my nephew, Tyler Ludle, I took my truck there for an oil change. Everyone there friendly and knowledgeable. Would recommend to everyone. More
Great and Easy Car Buying Experience! My husband and I bought a brand new Ford Escape from Spitzer Ford Hartville. Nick Sipe was our sales associate and he was awesome! He was super easy My husband and I bought a brand new Ford Escape from Spitzer Ford Hartville. Nick Sipe was our sales associate and he was awesome! He was super easy to work with, thorough, and friendly. Mike Shaheen handled our financing paperwork. Mike was awesome to work with too! Both of these gentlemen made our trip to the dealership a seamless and painless process. Thank you for all the help! More