Spitzer Ford Hartville

First new BRAND NEW truck It was great working with Nick. He helped me get exactly what I wanted. I am not the easiest to deal with and he handled it perfectly . I switched car It was great working with Nick. He helped me get exactly what I wanted. I am not the easiest to deal with and he handled it perfectly . I switched cars on him at the last second, he smiled and just made it happen. I have already recommended him and spitzer in hartville to a good friend. I appreciate all the help guy - Nick-Randy-Don-Dan-Mike. Great guys ! Would highly recommend!! More

Very professional and easy to work with Driving my present car basically into the ground (it had 201,000 miles on it) I came across Spitzer in Hartville. I pulled in, walked inside and Carm Driving my present car basically into the ground (it had 201,000 miles on it) I came across Spitzer in Hartville. I pulled in, walked inside and Carmin met me at the door. I told her my situation and the car I was looking for. Carmin got the keys and we took it for a test drive. Upon our return, the sales manager and someone else gave me more information than I could possible use about this car. I was impressed becuase it really seemed like everyone cared. The following day we decided this was the car we liked. I called Carmin on her cell phone, as she was off that day. She came in on her day off and we closed the deal. This is most certainly service that goes above and beyond. More

Best experience at a car dealer yet! Trade-in was quick and painless: ordered a new 2018 Expedition, which we received a few days ago. Actually enjoyed working with Randy Smith and espec Trade-in was quick and painless: ordered a new 2018 Expedition, which we received a few days ago. Actually enjoyed working with Randy Smith and especially Carmin Citraro who took her time with us, never pressured, never hurried. Fantastic job! I've had about 9 Fords from various dealers, and I will go back to Carmin for my next. Mike Shehaan made the paper work quick and easy. Thanks to all of you. G & MB More

I can't believe how relaxing car buying was! Carmin, Randy and Nick where great to work with. I told them what I wanted and they found it for me at a price I couldnt believe for a truck. I walked Carmin, Randy and Nick where great to work with. I told them what I wanted and they found it for me at a price I couldnt believe for a truck. I walked in looking for a 2-3 year old truck and ended up driving out with a brand new 2018. I was not pressured at all, was very relaxed and enjoyed being there! Thank you Carmin, you were great! Dan More

Very welcoming & customer service oriented Everyone was very customer service oriented and made sure that I was comfortable throughout the process by offering beverages, making sure I knew wher Everyone was very customer service oriented and made sure that I was comfortable throughout the process by offering beverages, making sure I knew where the restroom and beverage station was, very attentive, friendly and down to earth with positive personalities. Numerous people stopped by to check on me and offered positive feedback about the Ford Focus that I decided to purchase. Carmin was amazing and made me feel like coming in would be well worth it and she was right. If not for speaking to Carmin on the phone before I came in, I probably wouldn't have went but she came across as very trustworthy, honest, positive and caring and thats why I chose Spitzer Ford of Hartville. Sales person Dave was very friendly and did an excellent job transferring my belongings from the old car to the new one with no complaints which I appreciated very much. Don was excellent as he showed me many different options and worked hard to find a deal that fit my needs and executed quickly while being very friendly and personable making me very comfortable. Mike in finance was also very friendly and personable making me feel like everyone at Spitzer Ford in Hartville cared about my satisfaction and did everything possible to ensure that my loan was processed correctly and to my satisfaction. I would recommend this dealership and these specific persons to friends and family. Over all a great experience! More

Easiest vehicle purchase ever David was very easy to work with and worked around my schedule to get this purchase done. Customer service was above and beyond what is needed. David was very easy to work with and worked around my schedule to get this purchase done. Customer service was above and beyond what is needed. More