
Spitzer Ford Hartville
Hartville, OH
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Purchased a Ford Explorer This is the second vehicle we have purchased from Spitzer. The team at Spitzer showed a genuine concern in providing us with the best deal possible. This is the second vehicle we have purchased from Spitzer. The team at Spitzer showed a genuine concern in providing us with the best deal possible. We were actually able to drive the vehicle home that day. The team at Spitzer was professional and at no time did we feel pressured to purchase the vehicle. They were more than willing to work with us in every way possible. Thanks for a great experience. More
Great sales and service experience Purchased a CPO 2013 Ford Fusion with no hassles and honest saleswoman/service technician. Told us upfront about an issue that needed to be fixed, p Purchased a CPO 2013 Ford Fusion with no hassles and honest saleswoman/service technician. Told us upfront about an issue that needed to be fixed, put a downpayment to hold with the assurance of a complete refund if repair did not meet our satisfaction. Needless to say - we were very happy with the service and the follow-up paint touch ups that worked with our schedules. We were very pleased with the entire experience, great staff, friendly and welcoming environment. More
Customer service Dustin is customer service driven. Great experience finding a family vehicle. Was able to surprise my wife with a "beautiful" explorer. Dustin Dustin is customer service driven. Great experience finding a family vehicle. Was able to surprise my wife with a "beautiful" explorer. Dustin is definitely NOT a piece of xxxx. More
Just what I needed Carmin was very friendly and helpfull. It was like the car was there just for us. It a great car for me! I am looking forward to having it for a long Carmin was very friendly and helpfull. It was like the car was there just for us. It a great car for me! I am looking forward to having it for a long time More
Wasted Weekend due to lie Not trustworthy. Lied over the phone about a yes or no question knowing that I was making a day long drive to purchase the vehicle based on his answer Not trustworthy. Lied over the phone about a yes or no question knowing that I was making a day long drive to purchase the vehicle based on his answer. Is there rust? I lost two days driving, time with my family, and the money for bank transaction, gas, and hotel because of a lie. I suppose Randy thought I would not look for myself. Of course I looked, but if I hadn't had him put the truck on the lift I would have purchased it. I guess some people don't look under their vehicles before purchasing and that must have been what he was counting on. More
door latch re-call Door latch re-call through Ford Co. Employees were personable and prompt. However, had to wait 5 hrs. for repair to be completed. Too much wait time f Door latch re-call through Ford Co. Employees were personable and prompt. However, had to wait 5 hrs. for repair to be completed. Too much wait time for repair. More
Best I've ever experienced New to North Canton, Ohio area. I picked Spitzer out of the blue. They were fabulous, I would use them again in a heart beat. New to North Canton, Ohio area. I picked Spitzer out of the blue. They were fabulous, I would use them again in a heart beat. More
Bought certified silver Ford Edge The car buying process was very smooth and easy. The guys I worked with were very professional and were able to answer any questions I had. The car buying process was very smooth and easy. The guys I worked with were very professional and were able to answer any questions I had. More
I highly recommend, great service, great people Thank you. I had great service when i got my new truck at spitzer (Jun. 26 2018.) Everyone did fantastic. Great deal. Very easy to work with. The o Thank you. I had great service when i got my new truck at spitzer (Jun. 26 2018.) Everyone did fantastic. Great deal. Very easy to work with. The only question i have is when will i recieve the email to take a survey about the service i had. Because everyone is getting nothing but excellent. I will definitly be going back. So far i have bought 3 vehicles from there. Along with many of my relatives. I will refer anyone who is looking for a vehicle toSPITZER FORD HARTVILLE I am very please and happy. 5 stars is not enough. David & Dan did fantastic. Thank you all More
Fantastic Staff and Great Deal! My boyfriend and I were looking for a new car for him. We talked to Nick S. and let him know our budget and what kind of vehicle we were looking for. My boyfriend and I were looking for a new car for him. We talked to Nick S. and let him know our budget and what kind of vehicle we were looking for. In no time at all, he had us at the dealership looking at a car we loved. He got us a great deal and when we had to get my boyfriend to work, he even made sure it was serviced and then delivered to us! Nick S. made the whole process so simple and really made us feel cared for and understood. More