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Spitzer Ford Hartville

Hartville, OH

4.8
616 Reviews

543 W. Maple Street

Hartville, OH

44632

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Showing 616 reviews

March 22, 2024

Great custumer service - Sierra Dieble - did a great job Well done Spitzer ! I highly reccomdend this dealership More

by Wccb13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
Mar 25, 2024 -

Spitzer Ford Hartville responded

Thank you so much for your positive review! We are so glad that Sierra could be of assistance to you with your automotive needs. Your safety and satisfaction are our utmost priorities. Take care!

March 20, 2024

Dylan Yavosrky explained what needed to be done, what parts would be installed, how long it would take and what it would cost. He was very courteous and knowledgeable. My car is working fine. More

by Twig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavosrky
Mar 21, 2024 -

Spitzer Ford Hartville responded

Thank you for leaving Dylan this positive review! We are so glad that he and the team could get your automotive needs efficiently taken care of. Your safety and satisfaction are our utmost priorities. Take care!

March 20, 2024

Sierra Dieble did an excellent job getting my vehicle serviced for me. Every time I've had to deal with Sierra it has been an excellent experience. Thanks for all you do! More

by dhess530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
Mar 21, 2024 -

Spitzer Ford Hartville responded

Thank you s much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Sierra efforts could meet your satisfaction. Please do not hesitate to let us know if there is ever anything more that we may help you with.

March 19, 2024

Punctual and able to fix problem in the time they said. Courteous and thorough through the entire process. Very professional More

by Tpierce1278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Nagy
Mar 20, 2024 -

Spitzer Ford Hartville responded

Thank you for your 5-star rating! It is our pleasure to serve you, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with!

March 14, 2024

Zachary Koval has helped me with purchasing 2 of my vehicles. He is informative and quick to respond. He is always helpful and kind. I will recommend him to anyone!!!!!!! More

by Ashley Doubrava
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Koval - THE BEST!!!!
Mar 14, 2024 -

Spitzer Ford Hartville responded

Thank you so much for your positive review, Ashley! We greatly appreciate the opportunity to work with you again, and thrilled that Zachary could provide you with top-notch service. Wishing you the warmest congratulations on your new vehicles!

March 12, 2024

Sierra Dieble was my service advisor and she did a good job of understanding my needs and concerns. More

by Gregory.hamrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
Mar 12, 2024 -

Spitzer Ford Hartville responded

Gregory, We're grateful to know that your experience with us was an amazing one! Sierra is always happy to hear appreciation from our customers. We look forward to seeing you again soon.

March 11, 2024

It was pretty solid, they made sure to work with me and weren’t just there to make a commission off of me More

by Mister111903
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Koval
Mar 11, 2024 -

Spitzer Ford Hartville responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We look forward to seeing you again. Safe travels!

February 22, 2024

Had recall work done, plus full servicing. Did have to leave it overnight, but very satisfied with the work done by Sierra Dieble and her crew. I bought my Ford Transit Connect Wagon there More

by Jean_grandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
Feb 26, 2024 -

Spitzer Ford Hartville responded

We are honored by your business, and so glad that our team could provide you with quality and efficient service during your recent visit. Thank you for your great feedback. Please do not hesitate to let us know how we may be of further service to you!

February 19, 2024

I am a new Spitzer customer, I’ve always had Ford and I was in need of a new truck. I I have been looking for several months online within a certain radius around my home. I found two trucks that I liked o More

by rlynn1808
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Koval,Rich in finance. , Brandon Nagy
Feb 20, 2024 -

Spitzer Ford Hartville responded

Thank you so much or your wonderful review! We greatly appreciate the opportunity to work with you, and proud to know that Zach and the team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We warmly congratulate you both on your new purchases!

February 17, 2024

JOHNATHON WHITE and his leadership team of Brandon and Doug provided terrific customer service throughout the sales process. Johnathon even made accommodations for me on his day off. From the time I wal More

by jksportbiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnathon White
Feb 20, 2024 -

Spitzer Ford Hartville responded

Thank you so much for your wonderful review! We are so appreciative of the opportunity to work with you, and thrilled that Johnathon, Brandon, and Doug took great care of you. Congratulations on your new vehicle! Please do not hesitate to let us know if there is ever anything more that we may help you with.