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Spitzer Ford Hartville

Hartville, OH

4.8
617 Reviews

543 W. Maple Street

Hartville, OH

44632

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Showing 617 reviews

July 06, 2018

Just what I needed Carmin was very friendly and helpfull. It was like the car was there just for us. It a great car for me! I am looking forward to having it for a long More

by Owren7275
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmin Citraro, Mike Shaheen
July 06, 2018

Customer service Dustin is customer service driven. Great experience finding a family vehicle. Was able to surprise my wife with a "beautiful" explorer. Dustin More

by Drufener21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Dykes
July 02, 2018

Wasted Weekend due to lie Not trustworthy. Lied over the phone about a yes or no question knowing that I was making a day long drive to purchase the vehicle based on his answer More

by Rusty Truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy Smith
Aug 23, 2018 -

Spitzer Ford Hartville responded

We're sorry to hear you were unhappy with your experience. We value our customer's feedback and use it to continue to grow and improve our processes, Thank you for bringing this to our attention.

July 02, 2018

door latch re-call Door latch re-call through Ford Co. Employees were personable and prompt. However, had to wait 5 hrs. for repair to be completed. Too much wait time f More

by wes10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rogers
July 01, 2018

Best I've ever experienced New to North Canton, Ohio area. I picked Spitzer out of the blue. They were fabulous, I would use them again in a heart beat. More

by Debra57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Hoover
Jul 02, 2018 -

Spitzer Ford Hartville responded

Debra, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us! We hope to be of service to you again! Take care!

June 30, 2018

Bought certified silver Ford Edge The car buying process was very smooth and easy. The guys I worked with were very professional and were able to answer any questions I had. More

by Kyle2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shaheen, David Roy, Dustin Dykes
Jul 01, 2018 -

Spitzer Ford Hartville responded

Kyle, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 29, 2018

I highly recommend, great service, great people Thank you. I had great service when i got my new truck at spitzer (Jun. 26 2018.) Everyone did fantastic. Great deal. Very easy to work with. The o More

by Dustin Shilling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Wines, Michael Geitgey, Randy Smith, Mike Shaheen, Zack Hoover, Ryan Rogers, Dave Miller, David Roy
Jun 30, 2018 -

Spitzer Ford Hartville responded

Dustin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

June 27, 2018

Fantastic Staff and Great Deal! My boyfriend and I were looking for a new car for him. We talked to Nick S. and let him know our budget and what kind of vehicle we were looking for. More

by stephygrable1119
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sipe, Mike Shaheen
Jun 28, 2018 -

Spitzer Ford Hartville responded

Thank you for taking the time to leave this wonderful review about your experience at our dealership! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

June 27, 2018

Just a great experience I will say that Spitzer Hartville has earned my business., as I was dedicated for 20 + years to a Kent ohio established dealership . I stoped by and w More

by Amsmes
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Smith, Dustin Dykes
Jun 30, 2018 -

Spitzer Ford Hartville responded

Thanks for the positive star rating! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

June 25, 2018

Great service and friendly staff! Service was great and they handled all of my requests well! I will definitely be returning in the future! I used the shuttle service and it was very h More

by Tommyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Hoover
Jun 27, 2018 -

Spitzer Ford Hartville responded

Tommy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Spitzer Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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