Back

Spitzer Ford Hartville

Hartville, OH

4.8
629 Reviews

543 W. Maple Street

Hartville, OH

44632

Directions

By Type

Showing 629 reviews

July 27, 2018

Service Excellent service department, with pleasant and knowledgeable staff. I had many questions regarding my warranty and they took the time to explain eve More

by Jl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Geitgey, Zack Hoover, Ryan Rogers, Dave Miller
July 26, 2018

Always excellent service I recently had my first oil change at the Hartville Spitzer Ford and the serivce team was kind and worked as quickly as possible since we had to wait. More

by msscott1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Sipe, Dave Miller
July 26, 2018

Lease purchase of f150 Had a great experience with carmin citraro at spitzer ford ! Very quick and easy. Straight to the Point and stayed within our budget. We are very happ More

by Willow13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmin Citraro
Aug 01, 2018 -

Spitzer Ford Hartville responded

Willow13

Aug 01, 2018 -

Spitzer Ford Hartville responded

Willow, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 26, 2018

New car purchase I went in based on a letter I received from the dealership to trade in my 2013 Escape. I left with a 2018 Escape and an awesome experience during th More

by Escape 2018 Teresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Shaheen, Zack Hoover, Donald Reynolds, David Roy
Aug 01, 2018 -

Spitzer Ford Hartville responded

Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 24, 2018

Excellent job and professional experience by all I encounter Job well done by all, I stopped I found what I was looking for and they took my information and called me back and let me know my options. Then financ More

by Ford one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmin Citraro, Randy Smith, Mike Shaheen
July 23, 2018

Everything went smoothly. They were busy and we had arrived in the evening but Nick Sipe greeted us and then ended up putting his other work on hold to help us. Everyone was n More

by Cardude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Wines, Nick Sipe
Aug 01, 2018 -

Spitzer Ford Hartville responded

We really appreciate you taking the time to leave us feedback on your visit! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 23, 2018

Sales and Service staff very forthcoming I go to Spitzer in Hartville for regular service on all my vehicles. The 5-Star Service Dept is very thorough and professional. My experience with rec More

by 1stGenFordGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Fincham, Randy Smith, Mike Shaheen, Dave Miller
July 23, 2018

Friendly Very Friendly, knew exactly what we were looking for and got it in very timely manner.Let us test drive the vehicle, cleaned it up . He did a great jo More

by rotown1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Roy
Aug 01, 2018 -

Spitzer Ford Hartville responded

We're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

July 17, 2018

Dustin was really good,he explained every process with us. Dustin was very knowledgeable on the escape and with leasing vs purchasing the car, He made us feel very comfortable, with no pressure at all was s More

by L. Smple
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Shaheen, Dustin Dykes
Jul 30, 2018 -

Spitzer Ford Hartville responded

We are happy to hear that Dustin took such good care of you! Please let us know if there is anything else we can do for you! Safe travels!

July 17, 2018

carmin citraro and crew did all they could to get us in our I'm not much on typing but the crew there really did a great job at getting us the car we were looking for and a nice job of taking care of us -thank More

by slychuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
carmin. citraro, Carmin Citraro
Jul 30, 2018 -

Spitzer Ford Hartville responded

Thanks for sharing your experience with us! Congratulations on your new vehicle, and please don't hesitate to reach out if there is ever anything that we can do for you!

...
28
...