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Spitzer Ford Hartville
Hartville, OH
617 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 617 reviews
August 03, 2018
Loved that it is a smaller dealership/everyone introduced I loved the fact that this is a smaller dealership and therfore allowed me to be introduced to the general manager/finance and many of the sales peopl I loved the fact that this is a smaller dealership and therfore allowed me to be introduced to the general manager/finance and many of the sales people. Very happy with my car. More
by mj
Employees Worked With
Michael Geitgey, Carmin Citraro, Randy Smith, Mike Shaheen
August 02, 2018
Great experience and easy to deal with! I was aboit half way convinced I wanted a new car and went in just to look. They got me the car I wanted at the price I wanted. Highly recommend Nick I was aboit half way convinced I wanted a new car and went in just to look. They got me the car I wanted at the price I wanted. Highly recommend Nick and the "new finance guy". I love my new hybrid fusion! More
by Hbarchalk
Employees Worked With
New Finance guy, first day, Nick Sipe
August 01, 2018
Great experience We were still looking when we went to Spitzer. Randy was quick to realize exactly what we were looking for. He was able to put himself in our shoes a We were still looking when we went to Spitzer. Randy was quick to realize exactly what we were looking for. He was able to put himself in our shoes and was great to deal with. We loved the fact that he wanted us to have the car WE wanted and we do - a beautiful new Escape! Carmin was the icing on our cake.Outgoing and enthusiastic she showed us how to work every feature on our new car.She set radio stations, synched my phone ( who knew?) and programmed all the in-dash features for us. If you are shopping for a Ford be sure to see these two super salespeople today! More
by NP73118
Employees Worked With
Carmin Citraro, Randy Smith
July 30, 2018
Quick, great experience I went here just to look at a car I was interested in. I test drove it, a minor concern I had was serviced and a few hours later, I was driving it hom I went here just to look at a car I was interested in. I test drove it, a minor concern I had was serviced and a few hours later, I was driving it home with no issues. Carmin is the sweetest! She really helped us and was a lot of fun! I can't recommend her enough! She made everything easy and was patient. More
by Cp9558
Employees Worked With
Carmin Citraro, Mike Shaheen
July 30, 2018
Car Sales BossBabes Carmin did a wonderful job helping me pick out my new Ford Ecosport. She new exactly what vehicle to pick that fit all of my request. If I could sug Carmin did a wonderful job helping me pick out my new Ford Ecosport. She new exactly what vehicle to pick that fit all of my request. If I could suggest any sales rep at Spitzer, Carmin is your girl! She listens to your needs and doesn't push you into anything you don't need. By the end of my experience I felt like I was working with a friend. Thank you for your time and patience, I am definitely one happy buyer! More
by Jennifer Bolyard
Employees Worked With
Carmin Citraro
July 28, 2018
Fantastic experience I found a car online on their site and went to buy. Unfortunately that vehicle was not available due to it being used as a Demo. Carmin C went out of I found a car online on their site and went to buy. Unfortunately that vehicle was not available due to it being used as a Demo. Carmin C went out of her to find a car for me from a different dealership within a day! Today I have a beautiful new Escape! She immediately showed me how to work all the features and even synced my phone! If you are looking for a Ford, go to Spitzer in Hartville and ask for Carmin! Patty H. More
by Patty H
Employees Worked With
Carmin Citraro
July 28, 2018
Service We have lived in this area for 27 years, and over these years have bought a number of cars from Spitzer's, both new and used. Over this time period, We have lived in this area for 27 years, and over these years have bought a number of cars from Spitzer's, both new and used. Over this time period, each time one of the cars needed servicing - from something done quickly to something taking hours (and once two days) - we turned to them to do the work for us. The only times when we went elsewhere was when I was out of state. The work has always been done professionally, the car returned cleaner than when taken in, time frames honored, service transportation provided when needed and estimates closely matched or beat. A comfortable waiting area is provided where I can watch TV, read a book or magazine, or look at the new cars on display. I only live a couple of miles from the dealership, but would still return for servicing if we lived further away. Thanks to all the men for all the work done for me all these years. Dick Walters More
by retired18years
Employees Worked With
Michael Geitgey
July 27, 2018
Service Excellent service department, with pleasant and knowledgeable staff. I had many questions regarding my warranty and they took the time to explain eve Excellent service department, with pleasant and knowledgeable staff. I had many questions regarding my warranty and they took the time to explain everything in detail. More
by Jl
Employees Worked With
Michael Geitgey, Zack Hoover, Ryan Rogers, Dave Miller
July 27, 2018
Focus RS Had an excellent experience working with Carmen and Dustin and everyone else at the dealership. Worked out an excelllent deal on a new Focus RS. Every Had an excellent experience working with Carmen and Dustin and everyone else at the dealership. Worked out an excelllent deal on a new Focus RS. Everyone was very friendly and accommodating. More
by Mike P
Employees Worked With
Carmin Citraro, Mike Shaheen, Donald Reynolds, Dustin Dykes
July 26, 2018
Always excellent service I recently had my first oil change at the Hartville Spitzer Ford and the serivce team was kind and worked as quickly as possible since we had to wait. I recently had my first oil change at the Hartville Spitzer Ford and the serivce team was kind and worked as quickly as possible since we had to wait. The wait area was clean and comfortable. Great experience as always. More
by msscott1986
Employees Worked With
Nick Sipe, Dave Miller
