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Spitzer Ford Hartville
Hartville, OH
617 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 617 reviews
August 11, 2018
Great new Escape David Roy dealt very fairly with us and found us a great new Escape! It was our 2nd time at this dealership and we will be back. David Roy dealt very fairly with us and found us a great new Escape! It was our 2nd time at this dealership and we will be back. More
by Heather525
Employees Worked With
Donald Reynolds, David Roy, Patrick Jordan, Adam Grossmyer
August 10, 2018
My First Dealership Purchase I walked in feeling uneasy having never shopped at a dealership before. Nick Sipe made what i thought was going to be uncomfortable and high pressure I walked in feeling uneasy having never shopped at a dealership before. Nick Sipe made what i thought was going to be uncomfortable and high pressure, actually to my suprise, a very easy going experience. We were in contact for weeks as he was searching for the perfect vehicle within my price range to fit my needs. I would refer anyone in the car purchasing market to this location as all of the staff was very friendly and provided great customer service! More
by Ryan B
Employees Worked With
Nick Sipe
August 09, 2018
service department great service department - My appointment was for 10:30, Ryan met me at the door explained to me they were running behind even with appointments but I great service department - My appointment was for 10:30, Ryan met me at the door explained to me they were running behind even with appointments but I didn't have anything to do so I said that was ok. He told me it would take about 2.5 hours but the car was done before that time. Very pleasant place to work with. More
by Mary ann
Employees Worked With
Ryan Rogers
August 09, 2018
An amazing pain free experience! Dustin and Don worked amazingly together to help my husband and I lease to own a beautiful truck. We are excited to give them all our business trading Dustin and Don worked amazingly together to help my husband and I lease to own a beautiful truck. We are excited to give them all our business trading or selling our Durango for an Explorer. Spitzer Hartville is great and made our experience painless and they all seemed truly helpful! More
by Scheringjl
Employees Worked With
Randy Smith, Donald Reynolds, Dustin Dykes
August 08, 2018
Awesome experience I came in very iffy on what to do about the situation I was in with needing a new car. Carmin immediately made everything super easy and understanding I came in very iffy on what to do about the situation I was in with needing a new car. Carmin immediately made everything super easy and understanding to me and my mom over the course of the whole process and I left in a nice new car feeling way better than I did walking in. More
by kk1391
Employees Worked With
Carmin Citraro, Randy Smith
August 07, 2018
Great service They helped me out of a bind very friendly and knowledgeable I highly recommend this to anyone looking for a new truck or to a new car. They helped me out of a bind very friendly and knowledgeable I highly recommend this to anyone looking for a new truck or to a new car. More
by Triggerhappy1223
Employees Worked With
Carmin Citraro, Donald Reynolds
August 04, 2018
Above and beyond Carmen cigarillo went above and beyond excellent service. I told her what type truck I wanted and the next day it was at the dealership and within my Carmen cigarillo went above and beyond excellent service. I told her what type truck I wanted and the next day it was at the dealership and within my price range. I had been looking for 2 months and the salesman wanted me to buy what they wanted, not what I wanted. Great job More
by Boggsal
Employees Worked With
Carmin Citraro
August 03, 2018
Jennifer Fincham was great. She knew the various cars. Jennifer F. was great. But another person Named Don Reynolds lied repeatedly to us. If it hadn't been for Jennifer we would have bought elsewhere. Jennifer F. was great. But another person Named Don Reynolds lied repeatedly to us. If it hadn't been for Jennifer we would have bought elsewhere. More
by Fors2018
Employees Worked With
Jennifer Fincham, Donald Reynolds
August 03, 2018
Best dealer experience I ever had. I saw this vehicle on their web site and emailed them and they responded in minutes. They were very helpful and answered all my questions with good in I saw this vehicle on their web site and emailed them and they responded in minutes. They were very helpful and answered all my questions with good information. Nick done a good job and was very helpful, The finance manager's first day with them, so the process time was a good bit too long but over all a good experience. I would recommend them to anyone to check them out. More
by colorado
Employees Worked With
Nick Sipe
August 03, 2018
Was very honest and did all they said they would do. We have purchased several vehicles here and used their service and was very satisfied with salesmen as well as service. They were very honest and frie We have purchased several vehicles here and used their service and was very satisfied with salesmen as well as service. They were very honest and friendly. More
by caw
Employees Worked With
Dave Miller
