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Spitzer Ford Hartville

Hartville, OH

Overview
Reviews
Vehicles
4.8
616 Reviews
Call Dealership (330) 521-3487
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543 W. Maple Street

Hartville, OH

44632

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Showing 616 reviews

November 11, 2024

I would recommend Spitzer Service Department in Hartville and working with Dylan Yavosrky. He scheduled my service at a time convenient to my schedule and the work was done as requested in the time frame he More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavosrky, Michael Geitgey
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Nov 14, 2024 -

Spitzer Ford Hartville responded

Ron, Thank you for your positive review and recommendation! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that Dylan and the team may help you with.

October 07, 2024

Dylan Yavosrky In service He knows a lot about the vehicles . He got my 2021 Ford F150 Lariet Fixed . When others did not know what to do , Good Job More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Yavosrky , Michael Geitgey
Report | Print
Oct 09, 2024 -

Spitzer Ford Hartville responded

Eric, Thank you for leaving Dylan this terrific review! We are happy to know that he was knowledgeable and got the job done when no one else could. Please do not hesitate to let us know how we may be of further service to you.

September 30, 2024

Kim Hillyer, was very easy to work with. Everything was done quickly and accurately and thoroughly. More

by JASH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hillyer
Report | Print
Oct 03, 2024 -

Spitzer Ford Hartville responded

We appreciate you for leaving Kim this spectacular review! We are delighted to know that Kim was very easy to work with. If there is ever anything more that we may help you with please do not hesitate to let us know.

September 23, 2024

Exceptional service. The service department came to my rescue today. They went out of their way to help me! More

by 3016kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim and Joe
Report | Print
Sep 24, 2024 -

Spitzer Ford Hartville responded

Thank you for sharing your positive service experience with us! We are glad that our team provided you with 5-star service. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 10, 2024

I felt Sierra Dieble was very pleasant to work with and very personable. The dealership was very clean including the drop off area. They are very transparent with pricing and time frame for service. More

by KEVINPIERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble was great to work with!
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Sep 13, 2024 -

Spitzer Ford Hartville responded

Kevin, it is so great that you found our expert Sierra was very pleasant to work with and our facility was at approved state during your visit at Spitzer Ford Hartville! From the entire crew here, thank you for your recommendation and please have the safest of travels in your GMC!

September 07, 2024

Everybody is friendly and helpful. I feel comfortable and good hot cup of coffee sure helps? ☺️ More

by mutti4353
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Geitgey
Report | Print
Sep 13, 2024 -

Spitzer Ford Hartville responded

mutti4353, we truly understand sometimes just a nice cup of coffee is the comfort we need and we are so glad you enjoyed our amenities provided at Spitzer Ford Hartville! Your recommendation is awesome support and we wish joy and safety in your Ford!

August 29, 2024

Had a good buying experience and there service so far has been good so I hope it continues too be More

by Dliebhart2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Geitgey
Report | Print
Sep 05, 2024 -

Spitzer Ford Hartville responded

Dliebhart2006, we are truly delighted that our professional Michael of Spitzer Ford Hartville provided good service as well as our Car Consultants for your new car experience! We love receiving your recommendation to others and extend our wishes for safety in your new Ford!

August 16, 2024

Worst buying experience I have ever experienced at a dealership. Their sales managers only care about your signature. The service department is a complete embarrassment. They had my vehicle for a month. More

by jthurman777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Nagy, Michael Geitgey
Report | Print
Aug 26, 2024 -

Spitzer Ford Hartville responded

jthurman777, thank you for your feedback on your experience with Spitzer Ford Hartville! Your concern about our sales and service departments are truly important to us and we want to ensure it get's attended by the correct personnel whom we offer you to reach out to our General Manager Rob Licursi at 330.877.2252 at your allowance to turn this matter around. In the meantime please enjoy your Ford with much safety!

August 01, 2024

Great service department with great customer service from all the folks in the service dept. More

by jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Dieble
Report | Print
Aug 01, 2024 -

Spitzer Ford Hartville responded

Jay, it is truly a delight that all of our staff showed great professionalism and courtesy to you during your recent visit to our dealership! Your recommendation for others to try us out goes a long way and we wish you safety in your travels with your Ford!

July 26, 2024

Nicholas Villante did a great job of listening to my preferences and presenting me with my options based on my needs. He was patient with my ever-changing mind & last minute requests as well. I would de More

by 4sarges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Yavosrky
Report | Print
Jul 26, 2024 -

Spitzer Ford Hartville responded

We are so elated for you that Nicholas provided you with great care and options for your new car with us here at Spitzer Ford Hartville! It is great that his patience working with your ever-changing mind earning your recommendation for others to check us out. Congratulations and please enjoy your new Ford on the open road!

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