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Spitzer Jeep RAM Brook Park
Brook Park, OH
808 Reviews
Spitzer Motor City Inc always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 808 reviews
April 23, 2025
I had my 4th oil change at Spitzer brookpark, Paul Fay greeted me and let me know that he was on his own at the service desk, in saying that he couldn’t of been more efficient at what his job is. It was t greeted me and let me know that he was on his own at the service desk, in saying that he couldn’t of been more efficient at what his job is. It was the quickest I’ve had my oil changed to date. Well done!! More
by Plhoops2
Employees Worked With
Paul fay
April 22, 2025
Joshua Bartholomew was great. He found a truck for me in 2 days.I will go back in the near future to purchase a car,All the staff members were very nice. He found a truck for me in 2 days.I will go back in the near future to purchase a car,All the staff members were very nice. More
by GORBASH101
Employees Worked With
Joshua Bartholomew
April 18, 2025
I took my Jeep Cherokee in for an Srrvice appointment and had the pleasure of working with Mr Paul Fay. Because of the wonderful experience I had working with him, I would request him the next time I needed had the pleasure of working with Mr Paul Fay. Because of the wonderful experience I had working with him, I would request him the next time I needed servicw. More
by tinabadge87
Employees Worked With
PAUL FAY
April 17, 2025
Blake, and the management, were very helpful and patient with me throughout the entire buying process. Even when my “dream truck” was sold they continued to look for better options for me. We test drove a t with me throughout the entire buying process. Even when my “dream truck” was sold they continued to look for better options for me. We test drove a total of 3 trucks and at the end of the day I felt like nothing was going to work. I told them a list of things I needed in my perfect truck and they truly did listen. They continued their search of better options and called me the next day with the truck I have now! They were so excited for me to come back and see if I loved it, and of course I did. The team at Spitzer was so helpful during the entire buying process. Blake guided me every step of the way, answered all of my questions, and made sure I left happy. I couldn’t have had a better experience! More
by Samuel Roman
April 17, 2025
Where to begin. First let's start off with an appt to have my front end checked out. That lasted a total of 3 hours and the service department wanted to upsell me First let's start off with an appt to have my front end checked out. That lasted a total of 3 hours and the service department wanted to upsell me so much over what I initially came in for. After asking about just the parts I wanted/needed a new appt was made to have the work done. I called the service department to ask how long the work would take, just got a voice mail, left it and never got a call back. (okay??) Day of the service, I arrive early ask if the work can be done by a certain time and was told they would try. 3 hours into the service, I was called to say they had ordered or received the wrong part and that I would need to bring the vehicle back the next day. I took off of work for this initial service and now it's my problem to get my vehicle back in. *I would need a vehicle to use if they could do that since this wasn't my mess up. I left with my vehicle in a worse condition than I brought it in. I tried calling back twice and never got a return call. I finally drive in and speak in person and was told that there's really nothing they could do for me, maybe they would see if they could do something about the total bill. All these red flags gave me zero confidence that this place would do a decent job on my vehicle. The fact that I couldn't get a call back after 3 calls was irritating. More
by KevinL.
Employees Worked With
Ken, forgot his last name
April 02, 2025
Bought my last four vehicles from Spitzer, never had as easy an experience as I had with Adama Sow. The entire crew worked to ensure an easy transition from old to new vehicles. Thanks again to Adama Sow easy an experience as I had with Adama Sow. The entire crew worked to ensure an easy transition from old to new vehicles. Thanks again to Adama Sow and company! More
by Gary
Employees Worked With
Adama Sow
March 26, 2025
My sales person was David Atkins. He was phenomenal. He was able to get me the exact Jeep I was looking for and I love it! He was phenomenal. He was able to get me the exact Jeep I was looking for and I love it! More
by JOYCERT1995
Employees Worked With
March 16, 2025
Thank you Karen Howard so much for your help purchasing our new Jeep Grand Cherokee. our new Jeep Grand Cherokee. More
by eric
March 13, 2025
I employees at the dealership were excellent they all did a great great. To make sure that my needs were keep. a great great. To make sure that my needs were keep. More
by hortonhero1
March 07, 2025
The Dealer was just amazing. They all worked hard to make sure that I received my New Ram. They all worked hard to make sure that I received my New Ram. More
by hortonhero1
Employees Worked With
