Spitzer Chevrolet North Canton

They were great people and very helpful on helping me buy a new vehicle and they were very nice to me a new vehicle and they were very nice to me More

Reason for Visit: New Sales Vehicle: 2026 Chevrolet Tahoe Overall Rating: 1.0 (Worst) The Nightmare That Was Delivered The "new" vehicle proved dangerously unreliable almost immediately, having less Tahoe Overall Rating: 1.0 (Worst) The Nightmare That Was Delivered The "new" vehicle proved dangerously unreliable almost immediately, having less than 70 miles on the odometer when it was taken out of service. Delivery Flaw: The Tahoe was returned the next day to fix a mirror that had fallen off during transport. Critical Safety Failure (Attempt 1): The day after pickup, a "SERVICE BRAKE SYSTEM" warning light came on. I returned it to the dealership that evening. Critical Safety Failure (Attempt 2 & 3): The dealership claimed to fix it. We picked it up, drove a short distance to Sam's Club, and the "SERVICE BRAKE" light immediately came back on. The car was dropped off again that night. The Cost of the Failure The Tahoe was purchased on December 3rd, and it has been sitting in Spitzer Chevy's service bay ever since. This failure stole my family's only scheduled vacation time. We were forced to cancel all our planned trips to make those cherished memories—Disney World, the Pixar exhibit, and the NYC Christmas trip are all gone. Instead, my time off was spent driving an unreliable old vehicle and dealing with this nightmare. As a small business owner, I demand reliability and integrity. This brand new, expensive 2026 Tahoe has been out of service for over 30 days, placing it squarely in Ohio Lemon Law territory. I have opened a corporate case with General Motors (GM) and am formally demanding a full repurchase (buyback) or a replacement vehicle. Spitzer Chevy sold me a defective vehicle and failed to execute basic repairs, costing my family irreplaceable time and memories. I caution any potential buyer: Exercise extreme caution when dealing with the reliability of a new Chevrolet from this dealership. More

Chris was so open and honest about the entire process. He went out of his way to get my family in the car we wanted. He’s so professional, very kind, but straight to the point in the best way possible. I He went out of his way to get my family in the car we wanted. He’s so professional, very kind, but straight to the point in the best way possible. I felt seen and heard with my concerns and he was so honest about every question we had. I was never lied to or tugged around. I will only go to this dealership after my amazing experience! More

Clean, well run, always well informed with everything that's going on. Very professional Always quick services. They update you along the entire way and keep you in the know. Everyone is very professiona that's going on. Very professional Always quick services. They update you along the entire way and keep you in the know. Everyone is very professional and knowledgeable More

Wry good experience. The vehicle was taken back for service on time. Service was done rather quickly. The vehicle was taken back for service on time. Service was done rather quickly. More

Brought vehicle in for service repair. They fixed issue. Everyone was pleasant and repairs although quite expensive were handled in a timely manner They fixed issue. Everyone was pleasant and repairs although quite expensive were handled in a timely manner More

I was initially told that a part needed to be ordered until I pointed out that the part was across the street at Advanced Auto Parts. So a three day wait became same day service. Which was fine in and of until I pointed out that the part was across the street at Advanced Auto Parts. So a three day wait became same day service. Which was fine in and of itself. Then I was given a quote that was three percent less than what I was charged because of a secondary 'credit card fee' that wasn't disclosed in the quote. I was then made to feel like the bad when both Jared and the cashier tried to justify this shadiness by saying everyone in multiple states does business this way. No they don't. I put 75k on credit cards every year and never have felt so ambushed. Jared even went as far to say the businesses in Virginia Beach all do this which they don't since I'm from there. You got your 3%. Feel proud of yourselves. I'll trade in my 105k car and shop for a Toyota. And not look back at Chevy in North Canton. More

I took my truck in because of a recurring issue and another question. The service department accomidated me even though I was not scheduled. Friendly service. another question. The service department accomidated me even though I was not scheduled. Friendly service. More

Chris Jung sold unsafe car, false promises, zero accountability dealership ignored safety and honesty completely. accountability dealership ignored safety and honesty completely. More

The dealership was very accommodating. I told them what I could afford to pay a month and the truck i liked and they made the numbers work. I told them what I could afford to pay a month and the truck i liked and they made the numbers work. More