Spitzer Chevrolet North Canton

My experience of purchasing my new vehicle was seamless! Everyone involved at the dealership was amazing in helping me get the vehicle that I wanted. As soon as I made up my mind, they were on it! GM Chr Everyone involved at the dealership was amazing in helping me get the vehicle that I wanted. As soon as I made up my mind, they were on it! GM Chris Jung, Salesperson Scott, Finance Chris helped make my dream come true in less than 24 hours I had my new vehicle. Although I loved having a new vehicle, I never enjoyed the process in the past it was a full day of back and forth frustration! These guys made it so easy.......thank you for making my dream come true and getting me exactly what I wanted! You are my dealership! More

Before getting into the full review, I want to note that the service department was excellent. Aaron and Chris were extremely understanding, professional, and helpful while inspecting my vehicle. They were the service department was excellent. Aaron and Chris were extremely understanding, professional, and helpful while inspecting my vehicle. They were truly the bright spot in an otherwise frustrating experience - 5 stars Unfortunately, my overall experience was very disappointing. This dealership sold me a CPO vehicle with major mechanical issues on December 15, through no fault of my own. I spent much of January being sent in circles trying to resolve the situation. My original request was a reasonable buyback with no loss of equity, especially since I had only owned and driven the vehicle for about 2½ weeks, but this was not fairly considered. Matt was helpful and professional, and I understand the situation was largely outside of his control. However, I was repeatedly told the GM, Chris Jung, would contact me. Instead, I was handed off to Bobby Long, who offered no new information and further delayed resolution. When I finally reached Chris Jung myself, his response was dismissive and amounted to the same $11,000 loss on a vehicle I hadn’t even made a first payment on when I originally came. That trade offer is well below fair market value, despite my willingness to pay more for a comparable replacement. Due to the lack of accountability and resolution, a complaint has been filed with the Attorney General. I would not recommend this dealership. More

Overall experience was pleasant. My sales person was knowledgeable and easy to work with. I walked out with what I thought was a fair deal without a lot of haggling. Was nice not to My sales person was knowledgeable and easy to work with. I walked out with what I thought was a fair deal without a lot of haggling. Was nice not to have to spend all day at the dealership to make this happen. I am also very pleased with my new purchase! Kudos to Spitzer Chevrolet!! More

He knew our price range and got a car form hartville and that was the car we bought had it all clean up for us to drive that was the car we bought had it all clean up for us to drive More

Chris got me in when it was convenient, got the work done I needed and answered any questions I have. Great guy. Will be back. I needed and answered any questions I have. Great guy. Will be back. More

I got in, I got out in a reasonable amount of time. No problems experienced. No problems experienced. More

Polite, professional and courteous The process was quick. And my car was repaired within the time they said it will be completed And my car was repaired within the time they said it will be completed More

First time customer truck seems to be good but please turn on the TV so people and watch while they wait. Thanks turn on the TV so people and watch while they wait. Thanks More

These text are very annoying but the service was great. See you next time Thanks See you next time Thanks More

Had an issue that Aaron fixed promptly. Could not have asked for better service between Hared & Aaron. Thanks Could not have asked for better service between Hared & Aaron. Thanks More