Spitzer Chevrolet North Canton

Buyer beware "Buyer Beware" this company will NOT treat you professionally if you have a problem with a vehicle you purchased the same day. They will tell you a ve "Buyer Beware" this company will NOT treat you professionally if you have a problem with a vehicle you purchased the same day. They will tell you a vehicle is in good running condition misrepresenting the actual condition. I purchased a 2007 Sierra Denali bases on the salesman assurance the vehicle was in good running condition. I drove it about 120 miles and the transmission failed. I called the salesman, Mike Shaheen, and he kept telling me he would call me back after he found out what the dealership was willing to do to help me. I received no return call and I attempted to call him very frequently he never called me back. A good dealership would want to help their customers and attempt to resolve problems equitably but not Spitzer Chevrolet. Shame on these guys. I will tell everyone I know NOT to deal with this type of dealership and I hope any potential buyer is hyper vigilant if you are considering to do so. More

Spitzer's Superior Service! I worked with Melvin Ellis during our recent car buying experience and the service was phenomenal. The experience was so personalized and helpful! I w I worked with Melvin Ellis during our recent car buying experience and the service was phenomenal. The experience was so personalized and helpful! I will definitely recommend this dealership over any other. I would like to thank each and every one of them that helped us have such a pleasurable experience. More

I had the pleasure of working with Mr. Clayton Cross last week on my first purchase of a new car! Mr. Clayton was very friendly and professional. He was also very knowledgeable of the car that I was looking week on my first purchase of a new car! Mr. Clayton was very friendly and professional. He was also very knowledgeable of the car that I was looking to buy which was the 2013 Chevy Malibu 1LT. The malibu is a very nice car with lots of cool technical features that Clayton Cross thoroughly went over with me. There was no stress with working with Mr Cross even when it came to financing. He was very diligent with helping me understand my options with the financing process. Needless to say, I left the dealership with all smiles in my new 2013 Chevy Malibu!! More

WARNING: STAY AS FAR AWAY AS POSSIBLE! This dealership WARNING: STAY AS FAR AWAY AS POSSIBLE! This dealership is totally not customer-service oriented. Called about a car that was posted without pictur WARNING: STAY AS FAR AWAY AS POSSIBLE! This dealership is totally not customer-service oriented. Called about a car that was posted without pictures on Monday to request overall pics of condition. Took 2 days to get 2 pics of a tire and a backseat. 3 easy words "CELL PHONE" and "EMAIL" Since I was out of town (2 hours away), made arrangements to look at it on Thursday, since Monday and Thursday are the only days they'll stay late. And you can guess where this is going... after seeing the pics on Wednesday, I offered to put a deposit down over the phone. I was told their policy is not to accept deposits over the phone (really?!). Come to find out they were trying to sell (or pawn )the car off to someone with a low beacon score (really?!), but they'd call me if deal wasnt going to go through. Then, email says, deal went south, I'm pulling car around back ... see you Thursday (really? did you pull it around back?) Then, an hour later, Sorry, car is sold. DO NOT DO BUSINESS WITH THIS DEALERSHIP - ESPECIALLY OVER THE NET. More

I had a pleasant sales experience a year ago when I purchased my used vehicle, they all seemed to be attentive when I was willing to spend thousands of dollare. After one year and extended warranty is purchased my used vehicle, they all seemed to be attentive when I was willing to spend thousands of dollare. After one year and extended warranty issues I decided to visit the dealer again in an attempt to resolve the issues. Once again, while I was present, they were very attentive and appeared to "want to resolve the issue" but then after 3 hours of waiting, I had to leave and my issues appear to be "out of sight, out of mind". I had to make several return phone calls just to get what I was asking for and promised while I was in the showroom. This has been an eye opening experience and I will never be a repeat customer for any Spitzer dealership. This one experience has ruined my taste for the whole spitzer family unfortunately. More

Dave did a fantastic job helping me buy my most recent vehicle. He took into consideration the amount of miles I'd be driving, the price range I was looking at and the type of vehicle I was looking for. vehicle. He took into consideration the amount of miles I'd be driving, the price range I was looking at and the type of vehicle I was looking for. I was treated in a professional / friedly manner by Dave and everyone I met with a Spitzer's. I will (and have) recommended Dave Miller to my friends and family. More

I had an amazing experience @ North Canton Spitzer. Chuck did a great job with assisting me. Right Salesperson; Right car; Right time; Right Place. Thanks! did a great job with assisting me. Right Salesperson; Right car; Right time; Right Place. Thanks! More

i was very unhappy with the service and the quality of the 2012 chevy camaro.after having it only two day and the service engine light came on and the mass airflow sencer was out and now it has developed the 2012 chevy camaro.after having it only two day and the service engine light came on and the mass airflow sencer was out and now it has developed a clunking sound from the transmisson or rear end.the dealer heard it and had me bring it in for service and they cant find the problem so they told gm that the car was fine and that i should turn up the radio so i dont hear it.needless to say i will not buy another car from spitzer or another chevy/gm product again.not to mention i bought 2 new cars in 2 weeks from spitzer2012 cruze and 2012 camaro,i think i am a ford fan now and i have never owned one.i think they wont mind my bussiness More

Dave was friendly and caring about my family and my concern for trading in my van from Mobility Works. He called over the phone after I purchased my new car. I would recommend him to others. concern for trading in my van from Mobility Works. He called over the phone after I purchased my new car. I would recommend him to others. More

My car buying experience at Spitzer Chevrolet North Canton was excellent. I was a first time car buyer and was unsure of what to expect. Both employees, Kimberly and Ted, took their time with me and ex Canton was excellent. I was a first time car buyer and was unsure of what to expect. Both employees, Kimberly and Ted, took their time with me and explained everything. Kimberly kept in close contact with me after I initial looked at the car. I really appreciated the time she took to do that. I feel that I ended up with a great car at a fantastic price. I will be recommending this dealership to my friends and family in the future! Thank you both for making this such an excellent experience! More