Spitzer Chevrolet North Canton

Good buying experience Thanks to Cody and Scott for providing a friendly and efficient buying experience. They were able to find a car with the specifications that I want Thanks to Cody and Scott for providing a friendly and efficient buying experience. They were able to find a car with the specifications that I wanted and deliver it at a fair price. More

Scott was great! Went in looking to lease, and usually dread dealing with car salesman. We were lucky enough to get Scott to help us out! Scott was not pushy and liste Went in looking to lease, and usually dread dealing with car salesman. We were lucky enough to get Scott to help us out! Scott was not pushy and listened to what we were looking for. He found me the perfect SUV pretty quickly and did not push anything else on us! The whole experience went seamlessly and I left the same day with my new vehicle. I actually sent one of my girlfriends in 2 days later and she bought from the same dealership as well! Thanks Scott! More

Horrible Customer Service Horrible customer service. I used the chat service to speak to customer service about a Honda truck that was advertised. The chat service indicated th Horrible customer service. I used the chat service to speak to customer service about a Honda truck that was advertised. The chat service indicated the truck was still for sale and I setup an appointment. I called the next morning and talked to a REAL person in customer service and she also indicated the truck was for sale and confirmed my appointment. I wanted to make sure since I was more than an hour away. I drove out only to find out the truck was sold the evening before. What was their response??? Sorry, this happens. NO IT DOES NOT!!! Dealers that value their customers would have actually CHECKED the inventory that morning and saved me a trip!! Do not go here if you want any type of good customer service. General manager didn't care and said that is the way it is. More

Buyers BEWARE! We purchased a 2013 Jeep Patriot with around 50K miles for just under 12k for our 16 year old son on July 28th. Our son drove it not even 3 days and t We purchased a 2013 Jeep Patriot with around 50K miles for just under 12k for our 16 year old son on July 28th. Our son drove it not even 3 days and the transmission went out. We returned it to Spitzer on July 31st. It is now going into the 5th week that our jeep has sat in their service department. If we had a dollar for everytime we were lied to about what was wrong with the jeep, when the parts were going to be in, and when it would be fixed and ready, we could pay the loan off. If you dont mind dealing with incompetent salesmen and a service department that doesn't have a clue, then THIS is your dealership. We even offered to purchase another vehicle around 12k to get out our jeep deal and they wanted no part of it. Never in my life have I dealt with a more dishonest, incompetent, unprofessional group of people. Update 9/5/18 still waiting on the parts that were once again ordered them waiting on the repairs going on week 6. Same old, same old. Our 1st payment is due next week and we didnt even have it 3 full days. Since I started leaving reviews on the situation we have heard more from them lately. Of course they are trying to get me to remove the reviews which I will never do. Like my husband told Blaise, their service manager, had this dealership treated us right, took care of our situation in a timely manner, things would have never escalated to this. Unfortunately, we still are waiting and the situation is the same. Six weeks, no jeep, still not fixed, incompetant service department. More