Spitzer Chevrolet North Canton

Aaron goes above & beyond! He's very knowledgeable, and he's the best Service Manager around.. Thank you Aaron for sharing your skill & talent. Spitzer is a better place becaus He's very knowledgeable, and he's the best Service Manager around.. Thank you Aaron for sharing your skill & talent. Spitzer is a better place because of you. More

Michelle was great to work with in the service dept. she was very helpful in helping getting the problem with my suv fixed correctly. she was very helpful in helping getting the problem with my suv fixed correctly. More

They are friendly and very helpful. They attended to my needs in a courteous way. They attended to my needs in a courteous way. More

This dealership is a great atmosphere. I am really happy with oil change and tire rotation I am really happy with oil change and tire rotation More

Kenny Smith went above and beyond to get me in my pre Owned truck ,all the vehicles are in great condition and low mileage thank you Kenny Smith Come talk with Kenny and get a great deal Owned truck ,all the vehicles are in great condition and low mileage thank you Kenny Smith Come talk with Kenny and get a great deal More

Kenny Smith treated me with kindness and very polite. Kenny found the right car for me. Thank you so much Kenny found the right car for me. Thank you so much More

I bought a 2019 GMC Sierra in January, the girl I was working with was sorta new, but very nice to work with. The problem I had was when we took the Truck for a test drive, the low fuel light came on, so working with was sorta new, but very nice to work with. The problem I had was when we took the Truck for a test drive, the low fuel light came on, so we didn't drive very long or far. When I finalized everything 6 hours later, I got in my new Truck to go home and low and behold no gas was put in it. I said something and nothing was done. I drove straight to the gas station, because after the long day I was done with Spitzer. A few days later, I was asked to do a survey, I did and explained a few things and I was told a manager would contact me. I was floored that management had the salesgirl I dealt with call me about the survey. Left a second survey and no one contacted me. As all new trucks and cars have bells and whistles telling you about the condition of the brakes and such. I made the salesgirl aware that the back brakes were at 15% and the front brakes were at 25%. Nothing was ever done, shame on me... Now, let’s get to the current situation, my birthday is in July, and I try to get my stickers early every year. I went to BMV, to find out the Plates that are on my truck are still registered in the car I traded in almost 5 months ago. I got ahold of Spitzer to explain, and I was told that there was an error because of the truck being from out of state, that I needed to get an inspection. I was told to go to E Check, that inspection wasn't good enough. Then I was told to go to the Ohio State Highway Patrol to get an inspection, so I did. The Commander explained that they no longer do that inspection, that I needed to go to a dealer, (that was humorous to me since Spitzer is a dealer). I made a call to Ganley, and they said yes, come on in and we can do the Out of State Vin # verification form for you. I got it done and sent it to Spitzer like I was asked. That was Tuesday morning and on Friday afternoon I received this email. Hello – I’m sorry but I don’t have good news yet. After my title girl finally got a hold of them they are giving us 2 options: Get a letter or form from Ohio State Highway Patrol verifying the vin on the actual vehicle itself We can get you a copy of the title so they can see what the error is that needs to be corrected I do realize that you have already been to Ohio State Highway Patrol and weren’t able to get anything. I even talked to title bureau myself in Stark Co and they said that they do perform those inspections. Other option is to go to PA to get it fixed which is where the error was made I guess. Obviously this would be an even longer process to go that route. In the meantime I am going to have the dealership overnight for Sat delivery a temp tag since you’ve Actually never been issued one. That will give us more time to get it fixed and not have you driving on Illegal or expired plates. We are going to have our boss in our office look into this for us also and see if she knows anything or has any other Suggestions. Again I apologize and we are trying our best to get this corrected. So expect to get temp tag tomorrow and hope you have a nice weekend. Appreciate your patience. I can't believe Option 2 was even brought up, like I'm going to drive to PA to fix SPITZER's problem. So to finish, I waiting on an explanation to why they couldn't get the truck plate sticker, because the Vin# needs to be VERIFIED... Yet, I was emailed a Temp Tag today with the same Vin # that they are asking to be VERIFIED... "The World Revolves around you" xx So confused and I'm So aggravated... I wrote this review on June 6th, 2024. I was hoping my situation would have been resolved by now, so I didn't send it, well it's now Friday June 14th, 2024. I have not heard a peep from them regarding my stickers. Keny M. Reichle, Sr. Chippewa Lake, Ohio More

I was at end of my lease and I decided to purchase the vehicle. Kent made sure to make the transaction went smoothly vehicle. Kent made sure to make the transaction went smoothly More

Julie was awesome. She worked very hard for this sale. I really only bought this cars because of Julie. Hope she gets a big raise. She worked very hard for this sale. I really only bought this cars because of Julie. Hope she gets a big raise. More