Spitzer Acura - Service Center

My service was performed to my expectations and in a timely manner. Jeanine Malone was a pleasure to work with. timely manner. Jeanine Malone was a pleasure to work with. More

Great experience with Spitzer service department. The process was well organized and the issue with my vehicle was resolved. I appreciated the use of a loaner car while the repair was taking place. J The process was well organized and the issue with my vehicle was resolved. I appreciated the use of a loaner car while the repair was taking place. Jeanine, Keith and Albert were friendly, professional and courteous. More

Both Jeanine and her husband both explained options for my service very well - I appreciate the time they spent explaining. my service very well - I appreciate the time they spent explaining. More

This dealership is always professional, courteous, and knowledgeable. The employees are friendly and helpful. Jeanine Malone is always smiling and kind. knowledgeable. The employees are friendly and helpful. Jeanine Malone is always smiling and kind. More

Great to deal with, I would recommend buying a car from them,,Chris was amazing! them,,Chris was amazing! More

Great service. I will recommend everyone to buy a car from you . I am very satisfied. I will recommend everyone to buy a car from you . I am very satisfied. More

Service department does a really good job. getting me in and out promptly. Coffees ok to. getting me in and out promptly. Coffees ok to. More

Keith was great to work with ! Super friendly and accommodating with my schedule. Smooth pick up and drop off of vehicle. Happy customers! Super friendly and accommodating with my schedule. Smooth pick up and drop off of vehicle. Happy customers! More

Once the vehicle is scheduled, the service is fine. The frustration is that I had to call the service department 5 times to get an appointment, on 4 attempts, no one in service ever picked up the phone The frustration is that I had to call the service department 5 times to get an appointment, on 4 attempts, no one in service ever picked up the phone, I left voicemail with no return call, on the 5th try, I told the receptionist I'm not hanging up until someone takes the call. Once I finally got someone on the line he was clearly irritated by my approach and hit my wife with an "accelerated" service fee of $96.95. I bought an Acura not a Chevy for a reason! I'm pretty sure you can do better. More