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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.9
1,194 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,194 reviews

May 28, 2023

From the moment we walked in until we walked out with our new TLX we felt welcome and cared for. Quick and friendly experience. More

by KRIGBY20
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 25, 2023

Chris is the embodiment of a wonderful salesman. He was extremely knowledgeable, professional, and polite. He did not pressure me into any buy decision, did not hound me like salespeople from other More

by Kelly A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The cashier I worked with for my initial deposit and second deposit was so very friendly and professional. Unfortunately, I can't remember her name.
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May 25, 2023 -

Spitzer Acura responded

It's great to hear that Chris was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Kelly, for choosing Spitzer Acura!

May 23, 2023

Fast, friendly service and I would highly recommend! Everything from the sales to the trade in to the financing was smooth. Thank you! More

by PN3142
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic
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May 25, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

May 20, 2023

They are always friendly and helpful. They always do a great job and I am always happy with the results. More

by jeff.ripple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
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May 23, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 20, 2023

Great service! Really appreciate having the loaner car while service is being done, made it so much easier. More

by nickiemanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
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May 21, 2023 -

Spitzer Acura responded

Thank you, Nickie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

May 20, 2023

Excellent service. I am always pleased with John Layman's efforts to make my visit for service a success. More

by GKULBIEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
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May 21, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our service team, and we look forward to working with you again.

May 20, 2023

Excellent complete service. Layne and Spitzer provided a no cost Good Will credit ( I am 200 miles over the 50,000 miles on my original new car warranty) to cover the cost of a More

by KFEFOLT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2023 -

Spitzer Acura responded

Thank you for the kind words for Layne and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

May 19, 2023

I was able to schedule the service & get a loaner car at a time that was convenient for me. The service was completed earlier than expected. Layne Ciminel was very friendly & easy to deal with. More

by mf012275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. Glad we were able to make things easy for you! We appreciate your business and hope to see you again soon!

May 19, 2023

Layne is the best. He is the straight talker and knows the vehicles. Main reason I keep buying a Acura. Give Layne a raise, best employee you have. More

by ALALOIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2023 -

Spitzer Acura responded

Thank you so much for your kind words for Layne, and for taking the time to leave us this wonderful feedback!

May 19, 2023

Dealership was very clean and accommodating. Went out of their way to bring both cars down that I was interested in and got me to the price I wanted to be at. More

by MARIOTAVERNE26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic
Report | Print
May 19, 2023 -

Spitzer Acura responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

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