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Spitzer Acura

McMurray, PA

4.9
1,002 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,002 reviews

March 26, 2023

Every person I encountered were kind, helpful and welcoming. Layne greeted us before the car was in park. While waiting, the hot chocolate machine went on the fritz; three staff members quickly came More

by DDSMSNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 26, 2023

The service department is second to none. Lane is wonderful to work with and my car is always fixed in a timely manner. More

by cafaro.lucinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 25, 2023

Great service! Car runs and drives 100% better. John always handles our service needs and exceeds all expectations. More

by DAVID F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Mar 27, 2023 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

March 20, 2023

Adam Solomon was great, thorough, knowledgeable, and quick to respond! I never met Adam Drakulic, which was surprising in a high end car dealer for people not to introduce themselves to potential buyers More

by angelrosemk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic
Mar 20, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Angel, and hope to see you again soon!

March 20, 2023

I would have given five stars however the rear window of our RDX shattered for no reason and we were told it was not covered under warranty. Ultimately the shattering of the window is a result of a defect More

by HGOLLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

Mar 20, 2023 -

HGOLLOS responded

No need to further discuss. We are very pleased with the way Spitzer has treated us in the past and during this visit. It was just disappointing we weren't told about the rear window issue from the get go and had to spend time with the insurance company.

March 19, 2023

We worked with Chris Griesmer and he was the best. Patient, knowledgeable, helpful and not annoying! We would recommend him More

by Stephanie A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

July 18, 2022

When I saw that Acura was releasing a new Integra for 2023, I decided to order one. And since we had the pleasure of dealing with Lynn Osborn when we purchased our RDX, I knew that we would like to work More

by heydj_41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Spitzer Acura responded

Your great review has made our day! Our customers' satisfaction is our utmost priority, and we are thrilled that we could provide you with the quality service that you so much deserve! We wish you safe travels.

May 27, 2022

Lynn and Ryan Are awesome! The process is fast simple and honest. Great place thanks for the great to come or you guys! More

by Bsneddon77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic
Sep 27, 2022 -

Spitzer Acura responded

Thank you for your amazing review. The entire team here at Spitzer Acura really appreciates it. We wish you the safest of travels in your new ride!

April 18, 2022

Lynn Osborn was wonderful throughout the process of purchasing our 2022 MDX. She as helpful and patient especially going over everything with the new vehicle. It was enjoyable and this is our second More

by aftanat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura and we look forward to having you as one of our valued customers for many more years to come!

January 02, 2022

This was my first experience with this car dealership and it could not have been better. I drove 2 hours because of Ryan and Adam and how they handled the sales process knowing I could not return easily. Ada More

by maleks12228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic
Jan 27, 2022 -

Spitzer Acura responded

Thank you for sharing your experience with us. We pledge to continue to maintain our standard of excellence for our clients and we're happy to know it was worth the drive.

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