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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.9
976 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 976 reviews

May 04, 2023

Service was great, every one at the dealer ship is very nice and help ful More

by DELENAYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
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May 05, 2023 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 04, 2023

Appreciated the quick and professional service. Thanks for getting me in and out so quickly! More

by WKNOLLINGER
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

May 02, 2023

We always have pleasant experience with Spitzer Acura, whether with Sales or Service. Every service visit is an excellent experience, very courteous and friendly advisors, quality work and they really More

by FDCABUSAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
May 03, 2023 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 02, 2023

Great dealership ALWAYS A POSITIVE EXPERIENCE So happy to have this dealership zs our ACURA dealership More

by BOUCHARD79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Drakulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
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May 02, 2023 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

May 02, 2023

Well handled from first call to last goodbye. First class service all the way! Thanks More

by SSCBill31
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
May 03, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 30, 2023

Keith and your service department very good thank you have a nice day will be back More

by mucheckmark40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2023 -

Spitzer Acura responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

April 29, 2023

Service department is exceptional. They are the initial reason I purchased my second vehicle there. More

by LJPOTTS727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris sales person
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Apr 30, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 28, 2023

Just so easy to withHonest people as well. I am on my third MDX and will never go back. More

by Jen Bowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 26, 2023

This is the second time I have been in for service on my vehicle and considered buying a new one only to be completely ignored by the salespeople. I walked around for close to two hours and was looking wer More

by Mad-Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2023 -

Spitzer Acura responded

After our conversation I did some investigating with the employees that were here that day. The salespeople all thought that someone had asked you if you needed help and unfortunately we missed you that day. As I expressed on the phone I apologize that your experience was less than expected. Our policy is to give our customers in service some space because we want them to feel comfortable and not pressured when they come in to visit us for service and sales. Typically we say hello, ask them if they need help with anything at all and if we happen to miss them, most will come to the front desk and we always get someone to help them. We will strive to improve in the future. Adam Drakulic General Manager

April 24, 2023

I am always happy and confident with the service I receive. They have great customer service and I trust their recommendations. More

by Nancyely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Spitzer Acura responded

Thanks, Nancy, for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

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