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Spitzer Acura

McMurray, PA

4.9
1,000 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,000 reviews

August 04, 2023

My overall experience was very good. Lynn was knowledgeable, responsive, and made the entire experience positive. More

by eugenelancas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Spitzer Acura responded

Eugene, Thank you for sharing your experience with us! We're happy to hear it went well working with Lynn and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 03, 2023

John and the technicians once again made sure my vehicle was taken care of and while I was there everything was explained clearly. More

by KG
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
Aug 04, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. John and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 03, 2023

It was very efficient and easy to deal with it. I will go back for another service. More

by mbtermin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Spitzer Acura responded

Thanks for sharing your experience with Spitzer Acura. Layne and our team appreciate your business and hope to see you again soon!

August 02, 2023

Very prompt and efficient. You are treated very good. Go out of there way to see you are comfortable while you wait. More

by perkins4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Aug 03, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

August 02, 2023

Since this is my first new car in 10 yrs, John went out of his way to explain some of the newer features. He was polite and professional and my car was inspected within a reasonable time. I highly recomm More

by DEBBYBLINKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Aug 03, 2023 -

Spitzer Acura responded

Debby, We are very happy to hear John provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 02, 2023

Awesome! Great experience John and Keith have always been there for us! Please give them a raise!! More

by ZALEWSKIBILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Aug 03, 2023 -

Spitzer Acura responded

Bill, Thanks for sharing about your experience with Spitzer Acura. John and Keith appreciate your business and hope to see you again soon!

August 01, 2023

Communication was really great from the time I dropped it off until I picked it up More

by mwalker4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Aug 01, 2023 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

August 01, 2023

They are always very professional and friendly. Very good experience! They make you feel like you are important to them. More

by cmk12454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 01, 2023

Lynn was phenomenal. She was very knowledgeable and helped me a ton. She was on our side during the entire purchasing process. However, Ryan in finance was not. Under More

by giaquintojoey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Spitzer Acura responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

August 01, 2023

Trade on a 2016 MDX for a lease on a 2023 MDX. Called to inquire about options. More

by jkman246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dalton Bruni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

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